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anna sondej
40
Crashed after update - do you have the same problem?
posted

My problem is simple - I was going to edit one of my mockups and I received information about an update to install. I've mad the update and that's when problem started - Indigo Studio don't launch anymore. Window appear for a second and then disappears.

I've tried to restart both the Studio and OS, I've reinstalled Adobe AIR and Indigo Studio.

Nothing helped. Hours of work for nothing, so I really need to find a solution. Worst, that I can't continue my work.



Additional info:

Adobe AIR 3.7

Windows 7

(I'm sorry to bother you both on forum and support, but I thought maybe someone here have the same problem)

  • 2848
    posted

    Hi Anna,

    Could you try downloading the installer from the website again, uninstall and reinstall?

    BTW, Indigo uses Silverlight, not AIR ;), but if it worked previously, you should have the right version installed.

    Thanks,

    Andres