Good Morning! I’m seeing an issue with my xamOrgChart and I’m hoping you can help. I’m using the xamOrgChart to display hierarchical charges. Most of the charges are just a few levels deep and work fine. A few of the charges have a lot of levels to expand. As I’m expanding levels at the bottom of the org chart I can see the overview pane changing to include the new nodes, but at some point (it seems about the same amount of space every time) this does not happen. The org chart shown in the overview pane expands horizontally, but I can’t see the new nodes added at the bottom. I can see my viewing area circled in the overview pane and as soon as I pan or zoom my area below the overview showing to the new nodes, the whole org chart “disappears”. All I see is the white background. I can zoom or pan to get it back, but if I have a lot of child nodes below the overview pane it is hard to move around and see things how I really want to. Every time you pan or zoom it disappears again.
Do you have any ideas what could be causing this? Is there some kind of “max height” the org chart can be that I’m unaware of? The orgchart exists inside a Grid where RowDefinition = *.
Thank you!
Hello Alicia,
I'm putting together a sample to try and reproduce this Just a few questions to help me... Do you know how many levels deep your org chart is? Is the last expanded level where the overview pane stops updating always consistent?
I will get back to you shortly once the sample is finished.
Hi Rob, Below are the settings I have on my xamOrgChart. It seems that the nodes stop appearing in the overview pane at about level 5, but the zoom/pan doesn’t become a real issue until levels 6/7 when most of the nodes are out of the overview pane.
Grid.Row="0"
Grid.Column="1"
NodeArrangementStrategy="Stagger"
NodeControlAttachedEvent="uiOrgChart_NodeControlAttachedEvent"
SelectionType="Multiple"
SelectedNodesCollectionChanged="uiOrgChart_SelectedNodesChanged"
LevelsToExpand="1"
InitialTreeDepth="3"
MaximumZoomLevel="1.5"
IsEnabled="{Binding AreResultsInvalid, Converter={StaticResource Ems.Converters.BooleanInverseConverter}}"
NodeStyle="{StaticResource NodeStyle}">
Hi Alicia,
did you get resolution for your above issues? I am also facing somehow similar issue. I have several childs under 1 node and xamorgchart shows just 1 line if node have 100+ childs. have too zoom and scroll mouse quiet long to see the proper nodes.
Regards
Hitesh
Hi Hitesh,
This issue was resolved in a service patch 2 years ago. What version of the Infragistics product are you using? The fix should be available in the latest version of 13.2 or above.