Hello Machander Gurrapu,

I investigated and found out what are the roots of your issue. It seem that IE 11 is not fully compatible with the previous versions and does not support some properties. In your case: pointerType property – "In Internet Explorer 11, this property has been changed to return a string value. In Internet Explorer 10, it provided a return type of long…" (source: https://msdn.microsoft.com/en-us/library/hh772359(v=vs.85).aspx) which breaks the verification of the pointer type. Because of this, the browser (in your case IE 11) does not know whether you use mouse or some touch device, so it performs 2 events: click and pointerdown, instead of only click event. That is why the grid behaves as it is clicked twice – expand and collapse very fast. And the other bug with the scroller originates also from this issue. This happens because you used version 13.1 and at the time we were supported it, IE 11 did not exist. However, I tested your project with our latest version – 15.2 and it seems that this problem does not persist anymore.

Please, upgrade your Infragistics controls to latest and the issue will be resolved.

Hello Mach Gur,

I would like to help you, but you have to provide me a sample where I can observe the issue. Sometimes, describing of the problem is not enough, especially in the cases where the issue is so common that would be noticed already. Also, screen sharing approach is something we do not do normally, especially for customers with trial license. The differences between our license types and out support policy you can find here: http://ko.infragistics.com/support/support-policies .

One more thing – can you also provide me the version of .NET you are using?

Hello Mach Gur,

Unfortunately I was not able to reproduce your issue. Could you please send me a sample where I'll be able to observe it?

Hello Mach Gur,

Thank you for contacting Infragistics!
This is an initial update to let you know that I have received your support request and will be looking into this matter for you.

I'll try to reproduce your scenario with Edge and I will follow-up with you regarding my findings.