Installing Infragistics Ultimate Without an Internet Connection

The Infragistics Platform Installer was created to help make it easier for users to install our various products.  It achieves this by downloading the installers and updates which have been selected by the user through the UI.  In some instances, the Platform Installer may have difficulties connecting to our servers. This is caused by very strict firewall rules on the network used to run the installer. These instances may result in the following errors:

• System.Net.WebException: The operation has timed out
         at System.Net.WebClient.DownloadFile(Uri address, String fileName)
         at System.Net.WebClient.DownloadFile(String address, String fileName)
         at Infragistics.Wrapper.Interface.Utilities.AutoUpdatesUtility.UpdateRTMDownloadUrls()
• An error occurred while downloading . No URI for this file has been set. Please verify that there is an active internet connection and try again.
• System.Net.WebException: Unable to connect to the remote server --->
     System.Net.Sockets.SocketException: No connection could be made because the target
        machine actively refused it

Unfortunately, in these cases, there is not much we can do.  The network would need to allow access for the installer to download files from our server, which may not be possible under certain networks. Under these circumstances, we provide an offline installer which contain the individual product installers. This enables the Platform Installer to complete the installation of our various products without the need to connect to our servers.

You can access the offline installer in two ways.  The first only applies if you’ve registered a product key to your account.  Simply access your account page to view a list of registered product keys.  Clicking a product key will display a list of “Product Downloads” associated with the product key you’ve selected.  For example, the list includes options such as, “Infragistics 2015 Vol. 1 Product and Samples” and “Infragistics 2015 Vol. 1 Complete Bundle”.  Choosing one of these options will allow you to download an “offline” version of our Platform Installer.

The second way to access the offline Platform Installer is by navigating to our Products Help & Download page, or clicking here, and click on the “Offline” link under the Package installer section.  This link will provide you with an offline Platform Installer for the latest version of our Infragistics products.
 
Note, the “offline” download includes the Platform Installer. However, some options are still available which require a connection to our server. One of these options would be to check and download the latest service release. An example of how our 15.1 installer looks is shown below:

By default, the option to download the latest service release is checked; so you will want to uncheck it.  Once complete, click the next button and complete the installation without the need to download anything extra.

If you need the service release you can download it by navigating to the My Keys & Downloads page, or by clicking here.  Simply click on the product key for the version you want and then select the Service Releases tab.

Here is a list of all the service releases for 15.1 which are available at the time of writing this post.  Simply download the one you require and install them after you have the main product installed.  That’s all there is to it!