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Howard
1467
How Do I Submit a Support Request With the New Website?
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I'm trying to attach a zip file that I created using the New Compressed (zipped) Folder feature of Windows XP to my support request. On the New Support Request Page, I clicked Browse and in the Choose File dialog that came up, I navigated to the zip file. Then I clicked Open and all that happened is that the dialog navigated to the contents of the zip file. I couldn't attach it, although I could attach ordinary files.

I tried changing the extension of the zip file to something else, but that doesn't seem to help.

In order to work around the problem I created the archive with WinZip and uploaded that.