Hello!I have 2 licenses for NetAdvantage for Web Client.Today I’ve downloaded 2009 Vol. 1 and installed on a computer with one of two my keys.And now I can’t installed this version on second computer, because of invalid key.Both my keys are invalid (when I’m trying to instal).What the problem? I’ve installed NetAdvantage for Web Client 2009 Vol. 1 on only one computer and why I can’t install it on my second computer using another key?
Hello:
I am happy to assist you, and do apologize for any inconvenience in this matter.
Our records indicate that you indeed have (2) valid NetAdvantage for WebClient 2009 Volume 1 CD Keys, both starting in 9409. If these are the keys you are attempting to install with, and are receiving an "Invalid Key" message, your keys may be stuck in memory. Please reboot your machine and attempt to download this version again.
Please contact me if you continue to receive this message- after you have rebooted.
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Regards,
Marie DiPoalo
Customer Support Supervisor
Infragistics Inc.
Windsor Corporate Park
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Bldg 200 Suite 150
East Windsor, NJ 08520
Direct (609) 448-2000
Sales (800) 231-8588
Fax (609) 448-2017
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aresunlimited,
To provide some additional information:
The following forum thread provides some additional technical information on what you can do if the product installer does not accept a license key, assuming that the key is valid for the version of the toolset you're trying to install:<http://forums.infragistics.com/forums/t/17635.aspx>