Hello, what's the problem going on??? When I click [Send a chat request] button, an exception is thrown as follows.

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: The chat system is taking too long to respond; this may be due to high load. Please try again soon.
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:248)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:289)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:240)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:260)
	at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
	at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
	at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
	at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
	at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)