I tried to install some of the NetAdvantage ICON packages, but the installer reports an "Invalid CD-key" error. Do I need a different one than my current key (NetAdvantage Ultimate 2012 Vol. 1)?
Hello Paul,
You are welcome,
Please feel free to let us know if you have any Infragistics related questions.
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Hello JBoutot, I am glad that everything is fine for you now.
If you have any other questions in the future, please do not hesitate to contact us.
Thanks - I just downloaded them again and now the EXE's all show a created date of 11/20/2013. I was able to successfully install all 8 sets using the installers.
Hello JBoutot,
Thanks for getting back to us.
You are experiencing really interesting behavior. We had this issue only for a few hours on 20th of November, and we have fixed it on the very same day. Yesterday (on 21st, before I sent the reply, I have tested it again, by downloading the pack, and using an Ultimate 13.2 key, and every single pack was working as expected.) Today (22nd of November) I have tested it on a two new fresh machines(downloading the Icons pack separately on each of them), and I am still able to use an Ultimate 13.2 product key successfully on both of the machines.
From your screenshots, seems that both times you were experiencing the issue, since the contents of the expected Icons pack are a little bit different than the ones that you currently have. If it is possible for you, I would like to ask you to download the Icons pack one more time from your account, and verify just the contents of the zips, with the already downloaded ones. If you wouldn't like to download the whole pack again, you could go to the Infragistics Icons website, and look for the desired icons there: http://icons.infragistics.com/ and download just the desired ones.In case of any questions, please do not hesitate to contact us again.