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kiran sudi
35
ultrawebgrid - Horizontal & vertical scrolls are NOT working in MS EDGE & Chrome browsers
posted


I have ultrawebgrid in my web application , the Horizontal & vertical scroll bars are not appearing in MS EDGE & Chrome browsers
we have Infragistics4.WebUI.UltraWebGrid.v10.3, Version=10.3.20103.1013 version being used
Pls suggest what would be the way forward to make them work on latest browsers.

For info: We will NOT be going to purchase or use latest version of Infragistics


Thanks
Kiran

  • 1560
    Offline posted

    Hello,

    Please keep in mind that according to our support policy Infragistics products have one year of product service releases and three years of developer support. This means that version 10 is considered retired and is no longer eligible for Developer Support Services.

    Having in mind that the issue is not reproducible in the latest version, I assume that the reason for the described behavior could be due to using an old version under an environment or operating system where our Products are not supported. More about the supported environments can be found here .

    The best suggestion, in this case, would be to update to the latest version, however, please note that after version 11 the entire Infragistics ASP.NET toolset is retired and replaced with newer controls and the migration should be done manually.

    Let me know if I may be of any further assistance.

    Sincerely,
    Teodosia Hristodorova
    Software Developer