Greetings Everybody,
for our customer, The screen is getting stuck when he clicked on a panel tab. we(IT) team investigated using developer tools(F12) in IE and see that, the file is not downloaded and showing it as 0 Bytes(Aborted) state. This is happening only to one specific client users. we have compared all the IE settings with ours and everything seems to be fine. they are able to access the rest of the web application without any issue. But this is an important functionality between the panel tab's and are blocked due to this issue.
apache web server shows it as the 200 OK:
"GET /AppName/resources/infragistics/scripts/igf_bootstrap.js HTTP/1.1" 200 1251.
can anyone comment on if it is a security setting issue in IE or something else? its been a week on this issue for now and we sincerely appreciate any help on this. thank you.
Hello SK KK,
Thank you for contacting us.
There is no "igf_bootstrap.js" file distributed as part of the Ignite UI for JavaScript product. Can you tell us which Infragistics product you referring to and which version it is? Could you send us the file?
Best Regards,Tihomir IlievSoftware DeveloperInfragistics, Inc.
thanks Tihomir for looking into this. Here are the file contents of igf_bootstrap.js. can you please review and provide your feedback.
// (c) 2008 Infragistics - Do NOT modify the content of this file// Version 9.2.20092.1018
if(document.body.igf_bootstrap!=="true"){function igScripts(root,srcs){for(var i=0;i<srcs.length;i++){document.write('<script src="',root+"/"+"igf_"+srcs[i]+".js",'" type="text/JavaScript"><\/script>');}}function igStyleSheets(root,srcs){for(var i=0;i<srcs.length;i++){var link=document.createElement("link");link.href=root+"/"+"igf_"+srcs[i]+".css";link.rel='stylesheet';link.type='text/css';document.getElementsByTagName('head')[0].appendChild(link);}}function igBootstrap(scriptUrl,cssUrl){if(document.body.igf_bootstrapped!=="true"){igScripts(scriptUrl,["msajax","mswebforms","core","ui","controlmain","objects","callback","enums","collections","behaviors","client_state_manager","property_managers","animations","bar","date","grid_base","editors","grid_editing","grid_filtering","grid_activation","grid","input","menu","tab","tree_base","tree","tree_editing","tree_updating","dialogwindow","dropdownbehavior","dropdown","dragdrop","chart","igWebDataGrid"]);igStyleSheets(cssUrl,["bar","grid","input","menu","shared","tab","tree","dialogwindow","dropdown","splitter"]);document.body.igf_bootstrapped="true";}}document.body.igf_bootstrap="true";}
SK KK,
Version 9.2 is no longer supported. Please take a look at our product lifecycle for more information.
Which IE are you using? Have you done any code changes or software/Apache updates which you can relate to appearing of this issue?
We'll be able to look further into your issue if you provide a working sample.