Hi,
I just upgraded to Indigo Studio Professional recently. I picked one of my clickdummies I made with Indigo Studio Essentials and started a usability study for that.
When I start the study as a participant I am asked to download a chrome-plugin which takes over the recording of audio and video. Unfortunately the plugin doesn't seem to work. When I start the study, the option to record from microphone and from webcam are disabled. It looks like this:
The study itself is working, but there is no sound or video recorded. I checked security settings in chrome, but there is nothing suspicious. I also switched off all other browser plugins and tried it on different computers.
Any ideas?
Thanks in advance
Siegfried Kaltenbrunner