Hi, Bianca!

A lot has been going on since you wrote. I'm glad to tell you that our current version has an auto-recover mechanism when there is an unexpected crash and you have pending changes to be saved. In that situation, after opening Indigo Studio again an auto-recover message will be prompted with the restored files.

Once again, thank you for helping us make Indigo better. If you have any questions or more feedback about the product, we'd love to get your thoughts.

Best regards,
Claudia
Indigo Studio Team

Hi Claudia,

I just sent you the email. Let me know if you need something else.

Thank you so much!

Hi Pablo,

I'm very sorry to hear this.

If you don't mind, it will help us a lot if you can send us at cbadell at infragistics.com the screen in which this behavior occurs. Is it possible for you to send us a zip with the files of your project or maybe just the screen involved in the bug?

It also will help us if you can send us your indigo.log file. The log files are under this folder:

• Win -> C:\Users\<yourusername>\Documents\Indigo Studio\Logs
• Mac -> /Users/<yourusername>/Documents/Indigo Studio/Logs

Thanks in advance.
 
Best regards,
Claudia
Indigo Studio Team

I had been working with IS for a week now and everything was great. Yesterday I began to suffer crashes and it force closes a lot now. I haven't installed anything different on the computer or updated anything. It seems like Silverlight is the cause of the problem but I checked and I have the latest version. I am losing my daily work every time it crashes, I am being forced to press ctrl+s every time I do a change. Do you think you can help me?

[UPDATE]

It just crashed again, here is the content of the "indigo" file in the Logs folder:

2013-06-27 15:12:50.05 [4d0a79] [Error] App : Unhandled exception thrown
Exception: Error 0x1AA6. Debugging resource strings are unavailable. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20125.0&File=mscorrc.dll&Key=0x1AA6

2013-06-27 15:12:50.20 [4d0a79] [Error] App : Unhandled exception thrown
Exception: Error 0x1AA6. Debugging resource strings are unavailable. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20125.0&File=mscorrc.dll&Key=0x1AA6

2013-06-27 15:12:50.27 [4d0a79] [Error] App : Unhandled exception thrown
Exception: Error 0x1AA6. Debugging resource strings are unavailable. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20125.0&File=mscorrc.dll&Key=0x1AA6

2013-06-27 15:12:50.31 [4d0a79] [Error] App : Unhandled exception thrown
Exception: Error 0x1AA6. Debugging resource strings are unavailable. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20125.0&File=mscorrc.dll&Key=0x1AA6

2013-06-27 15:12:50.55 [4d0a79] [Error] App : Unhandled exception thrown
Exception: Error 0x1AA6. Debugging resource strings are unavailable. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20125.0&File=mscorrc.dll&Key=0x1AA6

2013-06-27 15:12:50.60 [4d0a79] [Error] App : Unhandled exception thrown
Exception: Error 0x1AA6. Debugging resource strings are unavailable. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.20125.0&File=mscorrc.dll&Key=0x1AA6

I'm very sorry to hear this. When the save succeeds the files are written to disk and they should never return to a previous state. We don't have something similar to what MS Office has in terms of saving temporal files.

If you don't mind sending me the log files under ...\Documents\Indigo Studio\Logs to drivero at infragistics.com I can take a look to see what happened.

Regards,

Diego