Hi!
I have Indigo Version 5 (Update 0.1) installed. After opening it for the first time, I see that there is another update available (Update 0.2). When I ask for that update, I never get Indigo Studio to start again. I've tried lots of things based on previous forum threads, but nothing seems to work. So I'm stuck :-(
This is what happens:
I have tried the following:
From the log:
2015-06-04 06:37:40.24 [568926] [Debug] AppConfig : Using server https://indigo.infragistics.com/2015-06-04 06:37:40.36 [568926] [Debug] RxFileSystemMonitor: Initialized2015-06-04 06:37:41.64 [568926] [Debug] AppConfig : Using update url: https://indigo.infragistics.com/updatecheck5/2015-06-04 06:37:42.07 [568926] [Debug] ShellServices: Session initialization started.2015-06-04 06:37:42.10 [568926] [Debug] ShellServices: Session initialization succeeded.2015-06-04 06:37:42.16 [568926] [Info ] App : Starting Indigo Version 5 (Update 0.1) Running on Windows 8 Enterprise x64 (6.2.9200.0) Silverlight (5.1.40416.0)2015-06-04 06:37:46.99 [568926] [Debug] EnvironmentServices: Profile: LicenseAgreementVersionAccepted changed to '1'2015-06-04 06:37:46.99 [568926] [Debug] LocalRepositoryServices: Saving user profile 2015-06-04 06:37:47.01 [568926] [Debug] ShellServices: Restore environment started.2015-06-04 06:37:47.14 [568926] [Debug] UpdateCheck: [UPDATE][DownloadDll] Starting download https://indigo.infragistics.com/updatecheck5/2015-06-04 06:37:47.16 [568926] [Debug] ShellServices: Restore environment started.2015-06-04 06:37:47.17 [568926] [Debug] UpdateCheck: [UPDATE][DownloadDll] Starting download https://indigo.infragistics.com/updatecheck5/2015-06-04 06:37:48.51 [568926] [Debug] UpdateCheck: [UPDATE][StoreDll] Store dll C:\Users\user.name\AppData\Local\Infragistics\Indigo Studio\Infragistics.Prototypes.Updater.dll2015-06-04 06:37:48.56 [568926] [Debug] UpdateCheck: [UPDATE][CreateUpdater] Create udpater2015-06-04 06:37:48.67 [568926] [Debug] UpdateCheck: [UPDATE][CheckForUpdates] Starting check for updates2015-06-04 06:37:49.45 [568926] [Debug] UpdateCheck: [UPDATE][StoreDll] Store dll C:\Users\user.name\AppData\Local\Infragistics\Indigo Studio\Infragistics.Prototypes.Updater.dll2015-06-04 06:37:49.45 [568926] [Debug] UpdateCheck: [UPDATE][CreateUpdater] Create udpater2015-06-04 06:37:49.50 [568926] [Debug] UpdateCheck: [UPDATE][CheckForUpdates] Starting check for updates2015-06-04 06:37:51.95 [568926] [Debug] LocalRepositoryServices: Saving user profile FirstTimeIntroWasDismissed2015-06-04 06:37:52.02 [568926] [Debug] UpdateCheck: [UPDATE] Status 1008 on initial state.2015-06-04 06:37:52.22 [568926] [Debug] UpdateCheck: [UPDATE] Status 1006 on owning check state.2015-06-04 06:37:52.22 [568926] [Debug] UpdateCheck: [UPDATE] Status 1006 on owning check state.2015-06-04 06:37:52.49 [568926] [Error] UpdateCheck: [UPDATE] Invalid status 1008 on owning check state.2015-06-04 06:37:52.65 [568926] [Debug] UpdateCheck: [UPDATE] Status 1006 on owning check state.2015-06-04 06:38:06.95 [568926] [Error] UpdateCheckServices: [Update] - Install FailedException: [IO.IO_SharingViolation_NoFileName]Arguments: Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.40416.00&File=mscorlib.dll&Key=IO.IO_SharingViolation_NoFileName at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.__Error.WinIOError() at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost) at System.IO.File.Move(String sourceFileName, String destFileName) at Infragistics.Prototypes.Updater.UpdaterCore.ApplyUpdate(IEnumerable`1 updateFiles, String targetFolder)2015-06-04 06:38:06.96 [568926] [Error] UpdateCheckServices: [Update] - Rollback Install FailedException: Cannot create a file when that file already exists.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.__Error.WinIOError() at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost) at System.IO.File.Move(String sourceFileName, String destFileName) at Infragistics.Prototypes.Updater.UpdaterCore.Rollback(IEnumerable`1 addedFiles, Dictionary`2 renamedFiles)
I appear to be having the same issue, albeit without error logs. Steps I have taken:
My log file simply says:
2015-06-25 15:26:27.46 [f77d07] [Info ] NativeHost: Initializing native host
I'm not sure what to do to get the program to actually run. Any help would be greatly appreciated!
Hi Daniel,
Thanks for reporting this issue. We haven't seen this behavior before, and our team is looking into it to see if we can reproduce it locally.
In the meantime, you can install the latest version of Indigo Studio by downloading the installer from this URL:
http://users.infragistics.com/DeveloperSupport/Indigo/2015-05-20%20-%20Indigo%20Studio%20-%20v5%20Update%200.2.msi
Make sure to uninstall Indigo Studio first and remove the installation folder as you did before, just in case some files were left after the failed update process.
Please, let us know if this helps. We'll post here as soon as we have a diagnostic & fix for your original problem.
Thanks,
Best regards,
Santiago.
Indigo Studio Team.