We are using 14.1 version of your Silverlight libraries and have now discovered a problem with all of our Excel Exports. We have not touched the export code in a while and thus suspect it might have something to do with our recent Office 365 installations. Can this be the case?
The stacktrace is:
Hello airman,
Thank you for your post!
I have been looking into your issue and it seems that I am missing something from your scenario.
Would you please provide me with more detailed information about the functionality you are using and the steps, that have to be performed in order to reproduce this issue?
Also would you please provide me with the service release, that you are using for 14.1?
If possible would you please provide me a small sample application, that shows the functionality you are using and the issue, that you are seeing?
Having this information would help me further investigate this matter for you.
Looking forward to hearing from you.
It seems that I got the issue resolved. Office 365 installation leaves some fonts missing from our systems. By comparing fonts to systems that had the old Office installed, we found that there was total of 36 fonts, missing from the systems with Office365. By installing all the missing fonts to the system, Excel Export started working. I think Silverlight uses some font that the new Office installation removes for some reason.
This is not a bug in software, but an environment issue.
Thanks for the provided information. I am glad, that you have found a solution for your issue.