I've been receiving server errors with a .Net 3.5 ASP app using Ultra Chart. The load test was performed using CapCal (I have details on this tool and confidence in its results) simulating 20 users over a 3 minute period. I've included the server log error below. Any help from Infragistics would be welcome.
Server Log
Event Type: WarningEvent Source: ASP.NET 2.0.50727.0Event Category: Web Event Event ID: 1309Date: 2/13/2009Time: 4:44:48 PMUser: N/AComputer: TESTTOOLSERVERDescription:Event code: 3005 Event message: An unhandled exception has occurred. Event time: 2/13/2009 4:44:48 PM Event time (UTC): 2/13/2009 9:44:48 PM Event ID: 1eea0fc7138a4405b4161b8e99ac7b38 Event sequence: 21137 Event occurrence: 548 Event detail code: 0 Application information: Application domain: /LM/W3SVC/1/Root/CTEForesight-1-128790067159531250 Trust level: Full Application Virtual Path: /CTEForesight Application Path: C:\Inetpub\wwwroot\CTEForesight\ Machine name: TESTTOOLSERVER Process information: Process ID: 4968 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Exception information: Exception type: NullReferenceException Exception message: Object reference not set to an instance of an object. Request information: Request URL: "removed for security reasons"
Request path: /CTEForesight/Tests.aspx User host address: 10.1.10.115 User: Is authenticated: False Authentication Type: Thread account name: NT AUTHORITY\NETWORK SERVICE Thread information: Thread ID: 13 Thread account name: NT AUTHORITY\NETWORK SERVICE Is impersonating: False Stack trace: at Infragistics.WebUI.UltraWebChart.UltraChart.Infragistics.UltraChart.Resources.IChartComponent.Invalidate(CacheLevel cacheLevel) at Infragistics.UltraChart.Resources.Appearance.AppearanceHelper.UpdateParentProperty() at Infragistics.UltraChart.Resources.Appearance.PaintElement.set_StrokeWidth(Int32 value) at Infragistics.UltraChart.Resources.Appearance.HistogramLineAppearance..ctor(IChartComponent component) at Infragistics.UltraChart.Resources.Appearance.HistogramChartAppearance..ctor(IChartComponent component) at Infragistics.WebUI.UltraWebChart.UltraChart.CreateAppearanceObjects() at Infragistics.WebUI.UltraWebChart.UltraChart.CreateChart() at Infragistics.WebUI.UltraWebChart.UltraChart..ctor() at ASP.tests_aspx.__BuildControlchtTrends() at ASP.tests_aspx.__BuildControlContent2(Control __ctrl) at System.Web.UI.CompiledTemplateBuilder.InstantiateIn(Control container) at ASP.masterpages_masterpage_master.__BuildControlcpMainContent() at ASP.masterpages_masterpage_master.__BuildControlform1() at ASP.masterpages_masterpage_master.__BuildControlTree(masterpages_masterpage_master __ctrl) at ASP.masterpages_masterpage_master.FrameworkInitialize() at System.Web.UI.UserControl.InitializeAsUserControlInternal() at System.Web.UI.MasterPage.CreateMaster(TemplateControl owner, HttpContext context, VirtualPath masterPageFile, IDictionary contentTemplateCollection) at System.Web.UI.Page.get_Master() at System.Web.UI.Page.ApplyMasterPage() at System.Web.UI.Page.PerformPreInit() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
We fixed this recently. Can you apply the last hotfixes and see if this issue still exists? You can also try looking at:
http://forums.infragistics.com/forums/p/9976/45489.aspx#45489
I've applied the Service Release '20083_clr35_SR_2082 but can't see that it changed any of my installed files in the 'Program Files' area for Infragistics. Is there another fix I might need? If so, can you send me a link to this one.
HankRainwater@CelticTestingExperts.com
I'm not really sure what is the issue, but you can download the latest service releases from:
http://ko.infragistics.com/Membership/Default.aspx?panel=Downloads