Ultrawebgrid issues in only IE9 | Infragistics Forums

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Ultrawebgrid issues in only IE9

Murali posted over 13 years ago

Currently we are using Ultrawebgrid grid control (version 7.1) in our application and we were getting the below issues in IE9.

SCRIPT5007: Unable to get value of the property 'init': object is null or undefined ig_WebGrid_dom.js, line 4940 character 2

As per the Infragistics forums/sites, to solve the above issue, the Infragistics latest version(10.3.20103.1013) needs to be installed. Once this latest version is upgraded in our application, still we are getting thr grid issues(javascript errors) in only IE 9 of our application. With the latest version, the grid is working fine in IE6,IE7 and IE8. As per the below issues, it seems to be the problem is in the Infragistics grid javascvript files.

- SCRIPT5007: Unable to get value of the property 'init': object is null or undefined
  ig_WebGrid_dom.js, line 12099 character 2

As we stuk up with this issue in IE9, Could you please help us on this for resolving the above issues?

Thanks all in advance for your support and help.

Best Regards,

Murali Gajam

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Alex E posted over 12 years ago in reply to Anajn
Hello,

If your Product Key for your controls version is properly registered (in http://devcenter.infragistics.com/Protected/ProductRegistration.aspx page) you should be able to see the latest Service Release.

The actual procedure is as follows:

1. Go to http://ko.infragistics.com/Login.aspx and sign in with your username and password.

From the top black toolbar, hover the mouse over "My IG" and select "My Keys and Downloads" from the drop down menu.

You will see a list of all of your registered keys. Select the key and click on the hyperlink for it.

The page will expand below and show you links to downloading the Service Release (“Service Releases” section), as well as the source code, SDK and Documentation, and the original release build.
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Anajn posted over 12 years ago in reply to Anajn

I have also used <meta http-equiv="X-UA-Compatible" content="IE=8;FF=3;OtherUA=4" /> .It is not working.Please help.
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Anajn posted over 12 years ago in reply to [Infragistics] Tsvetelina Georgieva

Hi,

I am using Infragistics35.WebUI.UltraWebGrid.v10.3 for our client in a Share point Publishing page.Clients are geting the same error in IE 9. Please let me know how this issue can be solve. Form this link http://community.infragistics.com/blogs/taz_abdeali/archive/2011/02/17/ie9-support-plans-for-asp-net-controls.aspx. It tells that i need to download lates service relese.Please let me know how i can download latest service release.It is very urgent to me .

Thanks
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[Infragistics] Tsvetelina Georgieva posted over 13 years ago in reply to Vinny

Hello Dmitry,

You shouls install the latest service release of v10.3 (current is 10.3.20103.2171)

Please folow the steps in the below forum post

http://forums.infragistics.com/forums/p/44546/287331.aspx#287331

Let us know if you still experience the issues after installing the latest SR
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Vinny posted over 13 years ago in reply to [Infragistics] Tsvetelina Georgieva

Hi Tsvetelina,

I have same issue with IE9.0 which is a bocking issue for us.

If i login and go to keys and downloads, i can only see old 10.3.20103.1013 version of 10.3 product. As i feel its too risky to make a major update to 2011 version, could you provide a link to releases with fix of IE90 problem?

Best regards,

Dmitry
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