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5368
Going on several years... no bug fix yet
posted

Got this just moments ago on a page that simply made the mistake of containing a WebChart control.  I am now having to reset IIS to clear the error, as no users can access the website.  (because I made the mistake of placing a WebChart control on the homepage dashboard).

Using 2011.1, .Net 4.0.  This issue has been documented all the way back to version 2009, and I have reported it several times.

Can someone from IG please take ownership of this issue and find a solution?


Server Error in '/ACISANDIEGO' Application.

Parameter is not valid.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentException: Parameter is not valid.

Source Error:

The source code that generated this unhandled exception can only be shown when compiled in debug mode. To enable this, please follow one of the below steps, then request the URL:

1. Add a "Debug=true" directive at the top of the file that generated the error. Example:

<%@ Page Language="C#" Debug="true" %>

or:

2) Add the following section to the configuration file of your application:

<configuration>
<system.web>
<compilation debug="true"/>
</system.web>
</configuration>

Note that this second technique will cause all files within a given application to be compiled in debug mode. The first technique will cause only that particular file to be compiled in debug mode.

Important: Running applications in debug mode does incur a memory/performance overhead. You should make sure that an application has debugging disabled before deploying into production scenario.

Stack Trace:

[ArgumentException: Parameter is not valid.]
   System.Drawing.Bitmap..ctor(Int32 width, Int32 height, PixelFormat format) +1161965
   Infragistics.UltraChart.Render.ChartRender.CreateChartBitmap(Int32 width, Int32 height) +105
   Infragistics.UltraChart.Render.ChartRender.RenderChart(SceneGraph scene, Size sceneSize, SizeF resolution) +125
   Infragistics.UltraChart.Render.ChartRender.RenderChart(SceneGraph scene, Int32 sceneWidth, Int32 sceneHeight) +75
   Infragistics.WebUI.UltraWebChart.UltraChart.Render(HtmlTextWriter output) +11900
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25
   System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +208
   System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8
   System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer) +10
   Infragistics.WebUI.Misc.WebAsyncRefreshPanel.Render(HtmlTextWriter writer) +141
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25
   System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +208
   System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8
   System.Web.UI.Control.Render(HtmlTextWriter writer) +10
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25
   System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +208
   System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8
   System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +31
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25
   ASP.masterpage_35_master.__Renderform1(HtmlTextWriter __w, Control parameterContainer) +228
   System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +109
   System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) +173
   System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +31
   System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) +53
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100
   System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer) +40
   System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +208
   System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8
   System.Web.UI.Control.Render(HtmlTextWriter writer) +10
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25
   System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +208
   System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8
   System.Web.UI.Page.Render(HtmlTextWriter writer) +29
   System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3060

  • 8736
    Verified Answer
    posted

    Hello Rob,

    Thanks for the details provided. As I mentioned in support case (CAS-70808-WTLV9J), I have attached this issue to the existing development issue in our tracking system, with an issue ID of #78949.

    I will update this forum thread once resolution is reached.

    Let me know if you have any questions regarding this matter.