Hello,
I have a WebDropDown whose first entry is a blank item so user can indicate they don't want to select anything. What I'm finding is that the WDD behaves differently in Firefox and IE. The scenario is this: User selects an item other than blank one and then decides they don't want to select anything in the WDD. So they try to select the blank entry.
In Firefox this works as expected. In IE it will not allow the user to select the blank item once another has been selected. The only way to get it to work is to click in the selected entry and press backspace key to erase everything.
Can someone tell me why this is happening and if there is a fix for it?
Here's the code for the WDD:
<ig:WebDropDown ID="wddAppType" runat="server"> <Items> <ig:DropDownItem Selected="False" Value=""> </ig:DropDownItem> <ig:DropDownItem Selected="False" Text=".Net" Value=".Net"></ig:DropDownItem> <ig:DropDownItem Selected="False" Text="AYE Mainframe" Value="AYE Mainframe"></ig:DropDownItem> <ig:DropDownItem Selected="False" Text="Java" Value="Java"></ig:DropDownItem> <ig:DropDownItem Selected="False" Text="MS Access" Value="MS Access"></ig:DropDownItem> <ig:DropDownItem Selected="False" Text="MS Excel" Value="MS Excel"></ig:DropDownItem> <ig:DropDownItem Selected="False" Text="PowerBuilder" Value="PowerBuilder"></ig:DropDownItem> <ig:DropDownItem Selected="False" Text="VB" Value="VB"></ig:DropDownItem> <ig:DropDownItem Selected="False" Text="Other" Value="Other"></ig:DropDownItem> </Items></ig:WebDropDown>
Hello pantichd ,
Thank you for posting in our forum.
I’m currently looking into your issue and will notify you of my progress by the end of the week.
Best Regards,
Maya Kirova
Developer Support Engineer
Infragistics, Inc.
http://ko.infragistics.com/support
Thank you Maya
I apologize about the delay.
I’ve tested the scenario you described but I didn’t manage to reproduce it against IE9 with the basic release of 11.1 version of our products. Could you let me know against which version of IE does this issue reproduce? Also which version of our controls and which service release for it are you currently using?
Thank you for your cooperation.
Hello Maya,
We're using version 10.3.20103.1013 of your components and version 7.0.6002.18005 of IE.
Before you say it, upgrading to a different version of your components is not a reasonable option for us right now. Hopefully, you can come up with a workaround/fix within the version we're currently on.
Thank you.
I'm following up to see if you've managed to resolve your issue.
If you still need assistance please let me know the information i've previously requested.
I'm looking forward to your reply.