Good day All,
Hope you can help me.
I have an ASP.NET 4.0 Web app using Infragistics Netadvantage 11.2, SR 2141, with a web explorer bar that has a template that shows a radio button list of 10 items, used as a questionnaire. Each item template can be repeated more than once on the form due to it being a questionnaire. When the users use IE 8 WITHOUT compatibility mode, when clicking an item, it seems as if some unknown invisible markup is being added to the page (we do nothing client side on an item click, only when posting to the server), causing the page to widen. A particularly long questionnaire can lead to a very awkward looking page. When they activate compatibility mode, then this does not happen, but this is not the desired behaviour as it causes other issues. I can also confirm it does not happen when using IE 9 without compatibility mode, which is the desired effect. However, we need Ie 8 compatibility as some clients are still running Windows XP that does not support IE 9.
Anyone encountered this before or have some advice?
Hi Eduard,
I'm not sure I understand exactly what is the issue. Could you please provide a small sample, demonstrating it, or at least a code snippet of your explorerbar and explain in details what is the behavior you are experiencing. Thank you.
Hi Nikolay,
I've attached a sample project to the post. You'll notice when you expand the websplitter bar to show the webexplorerbar, when the radio buttons are visible, and you click on an item, it appears almost as if you missed the button the first time because it "moves" to the right. The second time it works.
This behaviour has been noticed in IE 8 with compatibility mode ON (not ideal I know, but for the clients' sake, it has to work).
Things I've tried is to set the CssClass of the webexplorer and splitter bar to a custom class, that contains:
overflow: hidden !important;
But it does not seem to have an effect.
We finished the upgrade on our dev system to 2012.2, and the latest service release for same. It seems as if it has fixed our problem, it also fixed an issue we had with the WebDataMenu as well. We still have to do more system testing overall to ensure everything is working fine, but so far it looks good.
Thanks for the feedback.
Regards,
P.S. :) The updater application did not upgrade our app to the latest version completely (some pages still had references to the old 2011.2 libraries), although it claimed it had been successfull in the upgrade. We thought the problem was still there and were about to log a service call, before my manager realized what was actually the matter.
:) Just an FYI.
We are doing an upgrade today to NetAdvantage 12.2 to see if an issue with another control has been fixed (the WebDataMenu), so we will test the WebExplorerBar as well before we attempt to take the changes to Staging and Live.
Hello Eduard,
Please let me know if the issue still occurs after the upgrade.
We are hosting on Windows Server 2003 (32bit), running NetAdvantage 2011.2 SR 2141. Our clients experiencing the problem are running Windows XP SP 3 with IE 8.
We are just waiting for some releases to be made to our clients production system, then we are planning to upgrade to NetAdvantage 12.2 with the latest service release (which apparently has fixes issues NetAdvantage ASP.NET).
Thanks for the feedback...
This is very strange behavior. What is your environment? Can you try the latest service release and see if the issue still occurs?