We have use WebHierarchicalDataGrid in our aps .net application.
I recently got a call from one of my user that, when user zoom in/out the browser percentage, the grid rows data size gets change but unfortunately the row header data size does not change. (Attache the screenshot for your reference)
We have runtime specifically apply the column width in pixel.
I am not able to figure out why this happened.
Is there any configuration I have missed or what?
Thanks in Advance for reply.
Yogesh Shah
Hi,
Can Any one help me on this issue?
I have set the Grid width to 100% and set the column width in Pixcel. does this cause the problem in UI while zooming out/in...
Thanks In Advance.
HiI am facing this issue mostly in Chrome Browser.
Hello Yogesh ,
Thank you for posting in our forum.
Could you let me know the exact version of our controls which you’re currently using and also the exact version of Chrome on which this issue reproduces?
I’ve tested this on my side with version 13.2.20132.2077 of 13.2 against Chrome version 33.0.1750.154 m however I was not able to reproduce this issue.
I’m attaching the sample I used to test this. Please test it on your side and let me know if you’re able to reproduce the issue using that sample or if perhaps I’m missing something from your scenario.
I’m looking forward to your reply.
Best Regards,
Maya Kirova
Developer Support Engineer II
Infragistics, Inc.
http://ko.infragistics.com/support
Hi Maya,
thanks for replaying.
I am using Infragistics V13.1 control library.
I am facing problem in Chrome Browser only, (Our current version of Chrome Browser is 33.0.1750.154 m).
I have attached the save web page for your reference. Please unzip the file and open the 'EntityObject.htm' page in chrome browser. You can see the 'Records data in grid is not sync with Header Data'.
Can you pls. help us on this issue. Please let us know, if we are missing some files.
Thanks & Regards,
Thank you for the file. However when I run it on my side on Chrome version 33.0.1750.154 m I don’t seem to get the same result. I’ve attached an image of what I see when I open the 'EntityObject.htm' page in Chrome. I’ve also tried zooming in and out (using Ctrl + scroll) however I was not able to misalign the headers with the cells.
I’ve also attempted to reproduce the issue with the latest SR of 13.1: 13.1.20131.2242 in order to try and reproduce this in an isolated sample however it seemed to work as expected. Sample is also attached for your reference.
You can find both the file and the screenshot in the attached zip file.
Let me know if you’re able to reproduce the issue using the attached sample or if I’ve perhaps missed something from your scenario.
Can you pls. zoom the page to 75% and see. I am able to reproduce it on my machine with same file set with same browser.
I am not able to reproduce the same defect with your files, somehow it is reproducible in my project.
It will be grateful, if you can tell us what we missed in our project.
Thank you for the details. I managed to reproduce this by zooming out of the page with the generated html file, however I haven’t been able to isolate the issue in sample as it seems to reproduce only in your application.
It would be helpful if you can provide a small, isolated sample that demonstrates the behavior you are seeing.
If the sample I previously send is not an accurate demonstration of what you're doing in your project, please feel free to modify it and send it back, or send a small sample project of your own if you have one.
If that’s not possible could you share the mark-up for the grid so that I may look into how it's set up?
Hello Yogesh,
I am checking about the progress of this issue. Please let me know If you need any further assistance on this.
The html page you’ve provided is indeed reproducing the issue, however in order for us to investigate what causes the page to render that html we’ll need a sample with the ASP.net mark-up and server side code involved in the scenario. So far the issue does not seem to be reproducible outside of your application.
It would be helpful if you could provide an isolated sample that demonstrates your exact scenario or if that’s not possible please provide the mark-up and code behind of the page so that we may investigate this further.
Hi Maya Kirova,
Thanks for confirming with me.
As per our last discussion, you were able to reproduce this defect in chrome browser with provided sample code. After that Infragistics support team didn't tern up for any solution. we are facing still issue in Chrome browser.
I’m just following up to see if you’ve been able to resolve your issue. If you have any questions or concerns or if you need further assistance please let me know.
Developer Support Engineer
Currently your account doesn’t seem to have any product keys related to it as such you currently cannot take advantage of our priority and standard service benefits.
In order to provide you with better and more accurate suggestions on how to resolve your issue please provide me with an isolated sample that reproduces the issue or the mark-up of the page on which the issue occurs so that I may look into the specific scenario.
Please let me know if I can provide any further assistance.