We are using webhtmleditor version 14.2.20142.1028.
The scenerio is,
We have textbox , webhtmleditor ,a button and insert-merge field button. The merge field should populated in the htmleditor and textfield whatever we selected from the grid.
1) Place the cursor on textbox
2) click on the button and select merge field from the grid.
3) Then click on the insert-merge field button and then the selected the merge field text will be populated in the textbox.
But if we follow same steps for html editor.
But if place the cursor in the htmleditor second time and then click on insert-merge field, then its working.
Please help me how to proceed.
Hello ramya,
Thank you for the description.It seems this could be related to the approach in code used to populate the WebHtmlEditor.
However, as this is a very specific use case, I will require more details in order to be able to better assist you. I will appreciate if you could create a simple code sample illustrating this behavior or attach the related code in use, so I could try to recreate this scenario on my side. If you could share a runnable code sample illustrating the issue it will increase the chances for quicker resolution. Any additional attachments helping reproduce this on my side, even application screenshot visualizing the app will help.
I am looking forward feedback from you.
hi Ivaylo,
Can we setup a call to discuss the issue? Hope that will be fine. We are facing the another issue regarding the "Find and replace" replace feature is not working in IE11 alone.
Thanks
Mani
Hello Mani,
As this will require additional details to proper investigate, I have created a private case for you CAS-154647-F1P5S8, so we could further look into this matter for you. Please feel free to add any more details related to the issue via the case.