Hi,
We have a third party C# UI application in which we embedded a UltraWinGrid screen. When we select a row in the UltraWinGrid and try to scroll up or down using the arrow keys or the mouse scroll its not working. However if we double click on the selected row or within the UltraWinGrid layout the scroll works for up/down arrow keys and mouse scroll. It appears the double click event is setting up some attribute in the UltraWinGrid. Could you please shed some light what could be causing this? We are using Infragistics win form version 2014.2
Many Thanks
Hello,
I can't know for sure without investigating the application directly, so I will provide some suggestions on what we think could be the cause.
First, it's possible that something is taking focus from the UltraGrid or preventing it from keeping focus. This might prevent keyboard and mouse input from being routed to the grid. Similarly, if the control is in some kind of custom container, it might be preventing this from working.
It's possible that changes in how Windows handles scrolling events is impacting the application's behavior. What version of Windows do you see the issue on? Is the behavior the same in Windows 8 (or earlier) and in Windows 10?
Finally, this could be related to the Infragistics version. Although we don't have any specific changes in mind, it's possible that this behavior is better in the latest version. If it is convenient for you to do so, I recommend testing in 18.1.
Please let me know if you have any further questions.