I have a UltraFormattedTextEditor using version 8.2.20082.2022 and when the scrollbar is either at the top or bottom of the editor I have to hit the PageUp or PageDown keys 2x to get the editor to scroll. I know that my command key override is firing (I set a breakpoint and it stops there) just the editor is not moving. An ideas as to how to make this work right?
Thanks,
blair
Hi Blair,
I just tested this out and I get the same results with a brand new UltraFormattedTextEditor on a form. This is clearly a bug and you should Submit an incident to Infragistics Developer Support so they can get it fixed.
If you can, include a small sample project demonstrating the issue and a link to this forum post.
I would love to submit the bug, but I inherited my Infragistics licensce from a previous developer in the company (i replaced him) and when I go to register it I am told that it has already been registered. So how can I get this fixed?
Send an e-mail to registrations@infragistics.com with the develpers name, member id, and cd-key and your member id and ask them to transfer the info to your member id.
You can use the customer support non technical chat line also if there is any problem.
http://ko.infragistics.com/support/ask-for-help.aspx#AskforHelp