I`d like to share our conversation from that case with other community members.

IG:

Thanks for attached stack trace. Could you please answer to the questions below:
1. Did you try to install latest available service release for your version ?

2. Are you using Multiple threads in your application

3. Do you have Creation or Draw Filters ?

4. Are you able to send us sample that reproduce the issue ? "

wisy said:

1-no i can't do that

2-Yes

3-No

4-I am unable to reproduce the problem.. it's random

IG:

Thanks for the details. Yes, the threads could cause such random issue, if you didn't managing the threads carefully. The Windows Forms controls are NOT thread-safe ( neither is any DotNet controls ), that`s why you should manage your threads (using Mutex, Semaphores, locks and so on)
I suppose that you are accessing UI objects from a thread other than the one on which they were created. You must be careful not to manipulate any user-interface objects from a different thread. You can also use the control's BeginInvoke method to manipulate UI objects asynchronously. Use the control's InvokeRequired property to determine whether this is necessary.

I am unable to reproduce the problem.. it's random

I have opened a Support request: CAS-127483-S6T1Y5

Thank you

Hello,

If this doesn’t happen on every machines, then this issue might  be Operating System related or maybe the Theme of the OS. Have you been able to isolate this in a simple sample and to extract exact step for reproducing of this issue. Also have you tested  the latest Infragistics 13.2 version in order ?

I am waiting for your feedback.

Hi,

I have the same error (Infragistics2.Win.UltraWinDock.v12.1):

But not on all the applications... any idea ??

System.ComponentModel.Win32Exception: L’opération a réussi
   à System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
   à System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize)
   à System.Drawing.Graphics.CopyFromScreen(Point upperLeftSource, Point upperLeftDestination, Size blockRegionSize)
   à Infragistics.Win.ControlUIElementBase.CaptureOldImage(UIElement element)
   à Infragistics.Win.TransitionInfo..ctor(UIElement element, Transition transition, TransitionSettings settings)
   à Infragistics.Win.ControlUIElementBase.InitiateTransition(TransitionSettings settings, Transition transition, UIElement element)
   à Infragistics.Win.UIElement.InitiateTransition(TransitionSettings settings, UIElementTransitionType transitionType)
   à Infragistics.Win.UltraWinToolbars.Ribbon.RibbonTabManager.MouseLeaveTab(ITabItem tab)
   à Infragistics.Win.UltraWinTabs.TabItemUIElement.OnMouseLeave()
   à Infragistics.Win.ControlUIElementBase.ElementEntered(UIElement element, Boolean triggerMouseLeavesOnly)
   à Infragistics.Win.ControlUIElementBase.ProcessMouseMoveHelper(Object sender, MouseEventArgs e)
   à Infragistics.Win.ControlUIElementBase.ProcessMouseMove(Object sender, MouseEventArgs e)
   à Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
   à Infragistics.Win.UltraControlBase.OnMouseMove(MouseEventArgs e)
   à System.Windows.Forms.Control.WmMouseMove(Message& m)
   à System.Windows.Forms.Control.WndProc(Message& m)
   à System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   à System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   à System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

AND

System.ComponentModel.Win32Exception: Descripteur non valide
   à System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize, CopyPixelOperation copyPixelOperation)
   à System.Drawing.Graphics.CopyFromScreen(Int32 sourceX, Int32 sourceY, Int32 destinationX, Int32 destinationY, Size blockRegionSize)
   à System.Drawing.Graphics.CopyFromScreen(Point upperLeftSource, Point upperLeftDestination, Size blockRegionSize)
   à Infragistics.Win.ControlUIElementBase.CaptureOldImage(UIElement element)
   à Infragistics.Win.TransitionInfo..ctor(UIElement element, Transition transition, TransitionSettings settings)
   à Infragistics.Win.ControlUIElementBase.InitiateTransition(TransitionSettings settings, Transition transition, UIElement element)
   à Infragistics.Win.UIElement.InitiateTransition(TransitionSettings settings, UIElementTransitionType transitionType)
   à Infragistics.Win.UltraWinToolbars.Ribbon.RibbonTabManager.MouseLeaveTab(ITabItem tab)
   à Infragistics.Win.UltraWinTabs.TabItemUIElement.OnMouseLeave()
   à Infragistics.Win.ControlUIElementBase.ElementEntered(UIElement element, Boolean triggerMouseLeavesOnly)
   à Infragistics.Win.ControlUIElementBase.SyncMouseEntered(Boolean triggerMouseLeavesOnly, UIElementInputType inputType, Boolean ignoreLastElementEntered)
   à Infragistics.Win.ControlUIElementBase.ProcessMouseEnter(Object sender, EventArgs e)
   à Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
   à Infragistics.Win.UltraControlBase.OnMouseEnter(EventArgs e)
   à Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseEnter(EventArgs e)
   à System.Windows.Forms.Control.WmMouseEnter(Message& m)
   à System.Windows.Forms.Control.WndProc(Message& m)
   à System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   à System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   à System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)