joannemarie said:

What version is the UltraToolTipManager in?

I'm not exactly sure whichi build it was released in, but the older version I have on my machine is v6.2 and the UltraToolTipManager exists in that version. It might have been earlier.

Hi,

The answer from the support team was the following:

Our developers have completed their review of development incident BR31056. They have determined that this is not a bug and have mentioned the following:

"This sample is not using the grid's built-in tooltips. It's using the UltraToolTipManager along with a derived UltraToolTipContextHelperBase class (this class comes from  a sample we include with the UltraToolTipManager).

Anyway, the problem here is with the sample project code. This code is checking specifically for a CellUIElement. Merged cells use a different element, though: MergedCellUIElement.

This is easily fixed by changing the PrepareCellToolTip method like so:

#region PrepareCellToolTip

private bool PrepareCellToolTip(Infragistics.Win.UIElement element, Infragistics.Win.UltraWinToolTip.UltraToolTipInfo toolTipInfo) {

                //// See if the element is a CellUIElement

                //CellUIElement cellElement = element as CellUIElement;

                //// If it's not a CellUIElement, return false.

                //if (cellElement == null) return false;

// Get the Cell from the CellUIElement

UltraGridCell cell = element.GetContext(typeof(UltraGridCell)) as UltraGridCell;

                if (cell == null)

                    return false;

Infragistics.Win.UltraWinToolTip.UltraToolTipInfo info = cell.Tag as Infragistics.Win.UltraWinToolTip.UltraToolTipInfo;

if (info != null)

{

toolTipInfo.ToolTipTitle = info.ToolTipTitle; toolTipInfo.ToolTipText = info.ToolTipText; toolTipInfo.ToolTipImage = info.ToolTipImage; return true; }

// Return true to indicate that a tooltip should be displayed when the // mouse is over this element.

return true;

}

#endregion PrepareCellToolTip".

Hope this helps,

Ingo 

What version is the UltraToolTipManager in?

Thanks

Ok Mike, I will do that...