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Mike Dekarske
430
Please wait while we launch...
posted

It appears that some updater is trying to run.  When I start Visual Studio 2013, the updater asks for permission to run then a dark dialog box with Infragistics 14.1 on the top with the phrase "Please wait while we launch..." above a progress bar that makes it about to about 10%.

It hangs at this point.  I can't find it in the process list to end it.

  • 23930
    Verified Answer
    Offline posted

    Hello,

    I am just checking about the progress of this issue. Let me know if you need my further assistance on this issue.

    Thank you for using Infragistics Components.

  • 23930
    Offline posted

    Hi,

    Thank you for contacting Infragistics Developer Support.

    Please provide me with the log files from the update. You can find them in the following directory:

    C:\Users\<your user name>\AppData\Local\Temp\Infragistics\Log Files

    This will give us more information about what is causing this issue. Also please make sure that your firewall isn’t stopping the updater from downloading the required files.

    As a workaround you can download the update from our site. For more information how to do this please visit this link:

    http://ko.infragistics.com/community/forums/t/29398.aspx

    I am looking forward to your reply.