Hi,

I'm creating a case for you based on this thread and you'll hear from me shortly thru the case.

Narayan,

I just tested compiling a sample with a 3D Pie chart targeting x86 using Visual Studio 2010 on Windows 7 and when I run the sample it runs without issue.  Please provide more details including the chart type, the version of NetAdvantage being used, and what operating system you are using.

Do you see the behavior for all 3D Charts or only some 3D charts?  Do you have a sample that demonstrates the issue that I could test to see if it is specific to the environment?

Let me know if you have any questions with this matter.

Windows Server 2003  with 64bit machine
Infragistics 9.2 version (WPF)
Visual Studiao 2008
Framework 3.5 SP1
Issue only with Pie Chart  (by changing View3D=True

<!-- Chart -->
  <igCA:XamChart View3D="True" >
   <!-- Series -->
   <igCA:XamChart.Series>
    <igCA:Series ChartType="Pie">
     <igCA:Series.Animation>
      <igCA:Animation
       BeginTime="00:00:00.25"
       Duration="0:0:03"
       AccelerationRatio="0.5"
       DecelerationRatio="0.5"/>
     </igCA:Series.Animation>
     <igCA:Series.DataPoints>
      <igCA:DataPoint Value="3" Fill="#FFD70005" Label="Italy"/>
      <igCA:DataPoint Value="5" Fill="#FF6CA224" Label="Spain"/>
      <igCA:DataPoint Value="4" Fill="#FF076CB0" Label="France"/>
      <igCA:DataPoint Value="7" Fill="#FFE6BE02" Label="China"/>
      <igCA:DataPoint Value="5" Fill="#FF543792" Label="Portugal">
       <igCA:DataPoint.ChartParameters>
        <igCA:ChartParameter Type="Exploded"/>
       </igCA:DataPoint.ChartParameters>
      </igCA:DataPoint>
     </igCA:Series.DataPoints>
     <igCA:Series.Marker>
      <igCA:Marker Foreground="#FFFFFFFF"/>
     </igCA:Series.Marker>
    </igCA:Series>
   </igCA:XamChart.Series>
  </igCA:XamChart>

I can see legends but not 3d chart.

Hi,

I tried searching the MSDN site for solutions for this issue but didn’t find any.  As I mentioned before, this is a general problem with WPF on Windows Server2003 64 bit processors, not specific to our controls.

Let me know if there is more I can help with.

Hi,

     What is the resolution to the existing issue?

Thanks

Narayan

Hi,

After reviewing this issue with our development staff, this appears to be a general problem with WPF on Windows Server 2003 64 bit processors.   The behavior is evident with other 3D xamChart types and also using 3D controls other than our xamChart.

Hi,

   I could not replied to the case created based on our request  case no. .CAS-62175-ZNBFHS. 

Can you please reply to the following info they asked in that.

Question asked : dev environment

Ans : Windows xp proffessional 2002 SP3, Intel core 2 due cpu, E6550 @ 2.33Ghz.

Did you get a chance to try other 3D chart types? Or is this behavior only for the 3D Pie chart?

Narayan Comment:  I tried with other 3D charts (Bar, Column) and is the same behavior

Are you using the same NetAdvantage 2009 Vol. 2 service release version that I am using?

Narayan Comment :  Infragistics3.Wpf.v9.2.20092.1007 - we are using

Is this behavior only visible on your deployment machine or also in development? 

Narayan Comment:  I was getting this behavior on deployment machine then, I installed VS 2008 on deployment machine and tried but, the same behavior (not display's 3D charts)

Machine details : Windows Server 2003 R2 , Xeon , 64 bit

Thanks

Narayan