Hi Matt,
I am sending this question again as it is still unanswered. For more info, please see the post http://forums.infragistics.com/forums/t/55416.aspx.
My query is as follows:
Please find attached the source code of an example we have created to demonstrate what we want to communicate.
Following are the steps to reproduce the modal window issue we are facing i.e., when a modal window is active, keyboard keys (including shortcuts & navigation keys) sent to the caller window.
Steps are the following:
Step 1: Launch the example application.
Step 2: Type some letters in the text box which is on the main window.
Step 3: Click the ribbon button “Button 1”. A modal window is opened with the title “Modal Window 1”. While the modal window is active, the focus remains on the main window text box. To confirm it, press any key on the model text box, text box on parent window will receive the key.
Step 4: Press ALT button from the keyboard the shortcuts appear on the “Home” ribbon tab and on the “Quick Access Tool Bar” ‘H’ and ‘F’ respectively.
Now press Tab button from the keyboard and it works for ‘Button 1’ ,’Button 2’ and ‘Button 3’ even the “modal Window 1” is in open state and further more when shortcut ‘H’ for the ‘Home ribbon tab appears press ‘H’ from the keyboard. After pressing ‘H’ the shortcuts appears for the three buttons as ‘B’, ‘U’ and ‘T’. Press ‘U’ another modal window with the title “Modal window 2” is opened.
Now when you type some letters in the textbox of the “Modal Window 2” and presses Tab button twice from the keyboard the focus goes to the textbox of the main window and typing anything results in the main window text box. And then pressing Tab button twice again will bring the focus to the “Modal Window 1”.
The Modal window of the Infragistics is behaving as modal-less.
Thanks
Abdul Latif
Hello Abdul,
I have investigated your issue and, I have asked our engineering staff to examine this further. To ensure that it will receive attention, I have logged this behavior in our internal tracking system with a Development ID of 80928 and I linked it with the case number CAS-68155-68MDF7 that I have created for you. The next step will be for a developer to review my investigation and confirm my findings or to offer a fix, or other resolution.
I will leave this case open and update you with any new information after the review. You can also continue to send updates to this case at any time.
You can view the status of the development issue connected to this case by going to the “My IG” tab on our website, hovering to the "My Support Activity" dropdown and selecting the "Development Issues" tab.
Please let me know if you need more information.
Any Update?
Still I didn't get any update on this. This post was posted almost 3 months back. Any update?
Hello Abdul Latif,
Our developers are still investigating this issue. You can view the status of the development issue yourself by going to the “My IG” tab on our website, hovering to the "My Support Activity" dropdown and selecting the "Development Issues" tab. I can ensure that you will be updated with any new information after the review or when the fix shipped.
Hello,
The service release containing the fix for your issue is out, you can download it from: https://ko.infragistics.com/my-account/keys-and-downloads/
Hi,
I am still facing the same issue on the new version of Net Advantage i.e., 2012.1. I am in a deep trouble as I am unable to deploy the product on client side. I had reported this issue multiple times and after a long period I got the fix and it doesn't work. Please look into this on urgent basis. You can find the example in attachment.
Thanks,
This issue has been fixed in our latest service releases so in order to try it I can suggest you download service release 12.1.20121.2107:
http://download.infragistics.com/products/NetAdvantage/WPF/2012.1/SR/NetAdvantage_WPF_20121.2107_SR.zip .
Please let me know if the issue is still representable on your side with this version.