I have right clicked on NetAdvantage_Ultimate_20121.exe and selected Run as Administrator. I have already installed the libraries for Silverlight, WPF, and WinForms but I have yet to get the Help to install. During the installation of the help I do see the VS2010 Help folder get created under the WPF folder but then there is an installer error and it roles it back and removes the Help folder and files.
WPF Help: An error occurred while installing WPF Help. Please, make sure Visual Studio 2010 is configured to use local hlep (from Help -> Manage Help Settings).
My help settings are already set to use Local Help and I have already installed not only the local .NET Help but also the local help for another set of Visual Studio libraries.
If anyone knows what I am doing wrong with getting the Infragistics help installed please let me know.
Hello Edward,
The log files are located on the NetAdvantage_PlatformInstaller Folder. If you could archive the whole folder called Log Files and send us we will be able to investigate your issue further.
Looking forward for your reply.
I am having the same issue with installing the Help component. Which log files would you need to help figure out the solution to this issue? Thanks!
Hello Eric,
If you ever have the chance to send us the error logs we will be happy to assist you further.
These error logs are on a disconnected system not attached to the internet so I cannot send them to you. I will just continue to use the internet based help system on a separate workstation.
Hello,
I am just checking the progress of this issue and was wondering you need any further assistance on the matter.