Potential error while using Windows 10 64-bit's "Apps & Features" interface to uninstall lnfragistics Ultimate products

[Infragistics] Brian Wint / Monday, October 19, 2015

Windows 10 has provided a new way on how you can uninstall programs from your system. The built-in “Settings” application has a “System” option where you can view “Apps & Features”.  This will list applications installed on your system and provide an easy way to uninstall them.

Uninstalling a product via Apps & Features

If you attempt to uninstall an Infragistics product via “Apps & Features”, you might experience an error.  This may be due to, at the time of this posting, an issue in the tooling used to create the installation as explained at http://wixtoolset.org/issues/4857/.  This issue, so far, has only been seen on Windows 10 64-bit machines. 

While we have seen this error during testing, we have not been able to reproduce it consistently on every Windows 10 64-bit machine.  If you do happen to experience this error in your environment, the products can still be uninstalled successfully on Windows 10 via one of these options.

Option 1 – Use the “Programs and Features” option in “Control Panel” and choose the "Uninstall" option for the product.

Option 2 - Run the Infragistics Platform Installer that you used to install the product initially.  It can also be used to modify, repair, or uninstall the product.

Option 3 – If you still have the .MSI file for the product you want to remove, run it and choose the “Remove” option.