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Petr Pecek
168
VersionUtility 2017.1 installation failed on VisualStudio 2015 & 2017
posted

during the installation of VersionUtility 2017.1 i get error message - Microsoft Visual Studio: Unknown Error

log file:

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VS2017DevSetup, location: C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\, command: C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\devenv.exe /setup /nosetupvstemplates
=== Logging stopped: 2017-07-30 16:24:46 ===

what could be wrong? i'm running Windows 7 Pro 64bit, have installed both VS2015 Pro and VS2017 Pro. both IDEs looks fine, i can code and compile with them.

other parts (WinForms, ASP.NET, WPF, etc...) installed without problems. the only problem is with VersionUtility. 

VS2017 is fresh installed, one week ago. VS2015 is older and have VersionUtility 2013.1 and 2016.1 installed.

thanks for any help!

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  • 20
    posted

    I am having a similar issue with not being able to install the versionutility or the visualstudio extensions.  I have Visual Studio 2015, Visual Studio 2017 15.2 and Visual Studio 2017 15.3 installed all with the latest versions.

    MSI (s) (10!10) [21:34:09:979]: Creating MSIHANDLE (3) of type 790531 for thread 19984
    Action start 21:34:09: IsVS15Installed.
    MSI (s) (10!10) [21:34:09:981]: Closing MSIHANDLE (3) of type 790531 for thread 19984
    MSI (s) (10!10) [21:34:10:325]: Creating MSIHANDLE (4) of type 790531 for thread 19984
    SFXCA: Extracting custom action to temporary directory: C:\WINDOWS\Installer\MSI42C2.tmp-\
    MSI (s) (10!10) [21:34:10:326]: Closing MSIHANDLE (4) of type 790531 for thread 19984
    MSI (s) (10!10) [21:34:10:370]: Creating MSIHANDLE (5) of type 790531 for thread 19984
    SFXCA: Binding to CLR version v4.0.30319
    MSI (s) (10!10) [21:34:10:373]: Closing MSIHANDLE (5) of type 790531 for thread 19984
    MSI (s) (10!10) [21:34:10:384]: Creating MSIHANDLE (6) of type 790531 for thread 19984
    Calling custom action IGCustomActions!IGCustomActions.CustomActions.IsVS15Installed
    MSI (s) (10!10) [21:34:10:385]: Closing MSIHANDLE (6) of type 790531 for thread 19984
    MSI (s) (10!10) [21:34:10:385]: Creating MSIHANDLE (7) of type 790531 for thread 19984
    Caught exception while searching for installed VS 2017 instance.
    MSI (s) (10!10) [21:34:10:386]: Closing MSIHANDLE (7) of type 790531 for thread 19984
    Element not found. (Exception from HRESULT: 0x80070490)
    MSI (s) (10:B4) [21:34:10:408]: Closing MSIHANDLE (2) of type 790542 for thread 13468
    CustomAction IsVS15Installed returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    Action ended 21:34:10: IsVS15Installed. Return value 3.
    Action ended 21:34:10: INSTALL. Return value 3.
    MSI (s) (10:9C) [21:34:10:411]: Note: 1: 1708 
    MSI (s) (10:9C) [21:34:10:411]: Product: Infragistics Version Utility 2017.1 -- Installation failed.

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