First, let me say that, in general, I'm quite happy with my NetAdvantage products and the responsiveness of the people at Infragistics. Your's were the best controls (for what I wanted anyway) that I could find when I tested a bunch of different UI products.
I've just spent the first 3 (Three) hours of my morning doing nothing but debugging and documenting for Infragistics some additional information regarding a current bug issue that I found and reported in the first place. Discovering and working around this particular bug has taken most of my time for the previous couple of days. Another bug I discovered and reported which is also now in the Infragistic bug Case todo list, took me a couple hours to diagnose and report.
I bill my time at over $100/hour, which I realize is not terribly extravagant as programming goes, but, it still adds up after a coupl'a days... I personally, have a hard time billing my customers for time that was spent on finding, diagnosing, and working around bugs in the software that "I" purchased and use. On the other hand, I suspect Infragistics probably isn't going to pay me my normal billing rate for finding, diagnosing, and reporting thier bugs to them... even tho they probably should.
So I was thinking... Infragistics should start giving us a credit for each legitimate bug we find, diagnose, and report. The credit would go against the purchase of New Products or our next Annual Maintenance Fee, or whatever you call that charge. I don't know what a fair price per bug would be, but I do know that working as one of Infragistics Testing and Quality Control people for FREE after paying over $1,000 to purchase the products in the first place, (while it's a helluva deal for Infragistics) ain't quite right...
$50 bucks per bug? Whad'ya think?
By the way, the "Email me replies to this post" doesn't work for me. I never get emailed the replies. Does it work for anyone else?
Wolven,
I totally agree with you.So do I founded, and resolved, Infragistics Bugs and spent a lot of time to discover it and to try to transofrm my SupportRequest in a BugCase bug with the "first-line" Support Engenieer (but this guys have nevere written an applications or written only examples?), even I told the line number of their source code and the relative correction XD .
The pepople at Infragsitcs do their work good, but they dont write real applications and of course they dont crash with a real deep use of their superb abstractions (NetAdavantage).
I support your suggestion to "win" a copules of bucks for any real bug discovered and use them like a discount coupon to buy from Infragstics. I also think that if the CEO of Infragistics follow your suggestion he do a great thing.We wait any reply from Infragistics.
Ciao.
Davide Dolla.
Completely agree as well - just spent three hours stripping out as much as I can from my web app to reduce it down to a standalone problem.
I can almost guarantee that it's nothing to do with my code as it's the JavaScript executed within the Infragisitic library that's in control. IE8 might have speeded up some JavaScript but it's slowed down the way the WebTab works. I'm guessing it's walking through a lot of controls, setting the visibilty attribute.
Cheers, Rob.
Later... wow Chrome continues to impress. Whatever they've done to optimise JavaScript is definately working. I have a web app that uses WebTab. On tab #1, there are about 10 controls like text boxes. On tab #2, there's a grid containing 200 rows (not a huge number). On IE7, switching between the tabs is okay but noticeably sluggish. On IE8, it's unusable (about 30 seconds!). On Chrome is screams along - instant tab switching.
I really want to make my web app Chrome compatible but WebListBar doesn't work.