I have just downloaded my NetAdvantage 2013.1, so I ran the platform installer for the 2012.2 to uninstall everything and install the new version. When the 2012.2 uninstall finished it failed to remove all of the Help package installs for all my 2012.2 products. I am running Windows 8 with Visual Studio 2012.2... How do I get these uninstalled?
Orgbrat
Hello Orgbrat,
Do you have any other versions of Visual Studio installed on your machine? Are you getting some sort of error when trying this?
Yes I have VS2012, VS2010, Blend 4 and Blend for VS2012 installed on the machine. Do you want the Log files that you create?
Yes, please attach them to your next post and I will take a look at them.
Thank you in advance!
Tried to upload zipped LogFiles folder 4 times without success. All I get is a 500 resource error on save.. What next?
Hello Steve,
I would go ahead and remove the key just to get the products uninstalled. Just to be safe, though, I would restore the key after uninstalling.
Ok, what you asked for is there and has a value but is that not used by something on this machine?
VS2010 is not loaded on this machine but SQL Server Management Studio along with a whole lot of other stuff.
The value is : C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\
If I have to remove this registry key just to get these products uninstalled, I am ok with that if that is the case?Do I need to put the key back?
And of course I will export the registry key just in case I need to restore.
Steve
I'd like you to check to see if the registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\VisualStudio\10.0" exists on your system. If it does, check to see what the value "InstallDir" is set to, if anything. If it's there, remove it, then try uninstalling again.
I have sent the log files to our release engineering team. I'll update this thread when I have more information.
Well same results trying to upload a 500 server error. So I moved it to an Infragistics Support case : CASE NUMBER / CAS-115358-F9Z6Z9 and attached the file there. It seemed to have worked. Please keep me posted.