My company purchased a license for Infragistics Ultimate 2015. I have registered the key under my account, but my version of Infragistics is still seen as running a trial version.
I am unable to send external emails so I cannot provide the other information you have requested. If someone could contact me directly it would help.
Kenneth,
It sounds as though you may need to apply your license to your installation on your machine. To do this, rerun the installer and enter your product key when prompted to do so. Once that is done you may need to clean and recompile your application.
Let me know if you have any questions.
Is there any way to enter the license info without reinstalling? The company pre-packaged the install and there was no provision for entering the key during installation.
You will need to reinstall, it is possible to do an unattended installation if your company would want that option. There are details on what options to pass to the installer here:
http://ko.infragistics.com/community/forums/p/7097/54702.aspx#54702
Let me know if you have any questions with this matter.
Hello Kenneth ,
Thank you for the feedback. Please do not hesitate to let us know if you have any further questions on this matter.
Alan, Thanks for that info. It looks like who ever packaged the product did not do so properly. I am preparing a package for the latest version od the .Net tools and the link you provided will help me do so correctly.
Kenneth