Dear people from Infragistics,
We have a jQuery hierarchical datagrid with rowtemplates that contain imagelinks.
In Firefox you can directly click an image and the link will work immediatly. In all other browsers you first need to select a row in the grid and then click on the image for it to work.
Our customers (which are doctors!) find the website not very usable because of this. Please help us.
Hey,
I've created an hierarchical grid and added the following column template , but couldn't reproduce the issue. on all browsers, as soon as I click on the image, the link is opened and the row is selected at the same time (i.e. I don't need to select a row first):
<a href='http://www.google.com'><img src='http://bulgariansinuae.com/e107_images/icons/icon20.png'></img></a>
Could you provide me with more details about which browsers/version you're using, which Infragistics version you're using, and show me some of your code?
Thanks
Angel
Hey Angel,
Sorry. I made a wrong assumption in my tests. You don't need to select a row first, it's when the grid is too large to fit in the screen (so you have a vertical scrollbar in the browser). If the grid is not fully in view and you click an imagelink, the browser will first scroll down to fit as much as possible of the grid in the screen. Then you have to click again on an imagelink to open the link.
I made a workaround for our customers by simply reducing the height of the grid to 500 so it fits on most (if not all) of the screens. But perhaps it would be productive to figure out why the browser behaves like this?
I'm testing this behaviour with IE9 and IE10. My Infragistics version is 11.2.
Do you still need my code? It might unnecessarily complicate things.
Thank you for responding.
Grts,
Danny
hey Danny,
Ah ok, I see. We have actually fixed this issue some time ago, and it should be available in the latest builds. I also suggest to upgrade to 13.1, if possible, because 11.2 is no longer supported, but the fix should also be in 11.2.
Thanks,
Ok, great, Glad to be of help ! Good luck with your project.
Thanks for checking.
I don't think so. My superior is on vacation right now. When he's back I' ll discuss purchasing the latest version. It'll probably fix some minor issues we have (such as this one).
Thank you for the help so far.
just checking if you need any additional help. Thank you,
Thanks Danny, let me know if you need further assistance.
I will suggest to my employer to upgrade to 13.1.
Thanks!