Hello,
I have created a view where there are multiple iggrid's present on the screen. While testing this view, we have noticed that on some laptop screens, a grey blur appears over the lower grid rows. This blur only goes away (row by row) when you hover over the rows. Image can be found here http://postimg.org/image/7mwro9497/. Have you encountered this before? Is there any solution for this problem?
Hello Michael,
Thank you for posting in the community.
In order to ensure that your issue is addressed correctly I will need some additional information regarding your scenario.
Is it reproducible every time when you run the application or just under some particular cases. Is there any steps that you follow to reproduce the issue? Also, what are the laptops that you are experiencing the issue with and what are the once that are working as expected(if there are such)? Is this issue happening under all browsers and browser versions?
Any information that you might consider relevant could be useful so please feel free to continue sending updates to this case at any time.
Looking forward to hearing from you.
Hello Vasya,
This situation occurs every time we go to the page, no special steps were taken or specific laptops were used to reproduce this issue. It is important to say that we also faced this problem in a grid with only a small set of rows. As soon as we scroll to see more rows, they are covered with the grey blur. (which are actually parts of the scrollbar, not yet rerendered by the browser I assume)
Please let me know if there is anything further that I can provide you.
Thank you for providing me these additional details.
However, I was unable to reproduce this behavior on my side. I believe you, as a developer understand that without having a working sample that replicates the issue it is very hard for me to investigate further and find the root cause for this matter.
Please let me know if I can provide you any additional assistance with this matter.
I have temporarely fixed this problem by avoiding a horizontal scrollbar on my page. This way the blur behavior will not be triggered when scrolling down. Unfortunately we don't have time at the moment to present you with an isolated sample. We would however highly appreciate any effort you could do to find the cause of this problem. I will therefor present you with a number of facts about this problem:
-It only occured in Internet Explorer.
-It only occured when we had a horizontal scrollbar on the page and when scrolling down over a grid.
-It appears to be a (re)paint problem and removing the alternative style for 'alt-rows' to remove the load did not fix the problem.
Thank you for getting back to me.
In order to investigate further I will need an isolated sample (any code that is not relevant to his issue should be removed) where this issue is reproducible. This is going to be highly appreciated and will help me debug this on my side and investigate further in pursuit of the root cause of this issue.
Additionally, could you please provide me with the browsers and browser versions that you are experiencing the issue with.