Thanks for the response.

> where you were starting your searches from and where you expected to be able to search from?

I started from what I thought was the jQuery controls home page. http://ko.infragistics.com/products/jquery, then click on Grid. From that Overview page I can navigate samples and get to the API documentation: http://help.infragistics.com/jQuery/2015.1/ui.igGrid

But navigated that way, there is no search bar. So one fix might be to unify the help page and the pages I was navigating somehow. Or, make sure there's a search bar in both places.

Note that the search bar does not search the API documentation, just the Help topics. "pendingTransactions" returns nothing, and "pending" doesn't return any links that tell me exactly how to retrieve pending transactions in code.

> What did you mean by "page for all igGrid symbols"?

I just wanted a way to search the entire grid API. I was imagining a single web page that cross-referenced all methods, events, and options of the grid. But a search bar that included the API documentation would probably make more sense.

Speaking of documentation: another post here suggested that grid API docs could be downloaded, but I haven't found them. Can someone tell me where to look?

> consider using Google site search to narrow your searches; for example: site:help.infragistics.com/jQuery/2015.1 pendingTransaction

Thanks, this is useful.

It also illustrates one of the issues I mentioned. Let's say I search for "igGrid pendingTransaction" [EDIT: I used DuckDuckGo-- see followup post for Google.com results]. The second hit(*) looks like the one I was trying to get. But note the link. When I click it I get taken to the overview page for the component. Google is apparently unable to generate a useful URL for the text it indexed. At a minimum I'd want it to go to the correct page (e.g. Options, Events, Methods.) Ideally it would take me to the actual text I searched for.

Thanks for taking the time to understand my feedback better! I appreciate it. If anything I wrote still isn't clear let me know.

My pleasure. I don't know if my experiences are typical or not, but I am grateful that you have given them a look. I hope they help.

FYI regarding the CHM files: I am able to open them without difficulty on the Mac, using a free reader such as iCHM or "Read CHM". Unfortunately I tried 3 readers and the search functions all have the same problem as Google did: they flag the igGrid page when I search for "transactions" but always take me to the Overview tab, not to where the word appears. (And wouldn't you know, the Windows search function does exactly the same thing. I probably should have tried that first. :-) So, having an offline copy will be useful but it doesn't solve the searching issue I mentioned before.

Thanks again!

Hi Matthew,

This is all very useful and mostly intersects where we see areas to improve as well. We will be using this thread as inputs for improvements, and we may reach out for more clarifications as we are working on it. 

Thanks again!

Thanks!

Just FYI: I am doing most of my work outside of Windows, though I do have a VM I can fire up. So I will be able to use the offline documentation, but a platform-agnostic format would be more useful to me.

(Although, a quick web search suggests there is are ways to read CHM on both Macs & Linux, so i may give that a try. Assuming it works you might consider making the CHM file available for download without a Windows installer.)

Thanks again,

Matt