Hi,
We develop a new application using IgniteUI chart, every thing is working perfect on browsers when we deploy on server and visit website on mobile and IPad, we notice that chart tooltip is not working on mobiles and IPad. For reference please visit the following URL on mobile and IPad
http://www.igniteui.com/data-chart/financial-series
Above URL tooltip is working for computer browsers but not functional for mobiles and IPad
How to fix that problem for mobiles and IPad ?
Thanks
did you enable crosshairs for your chart ?
As explained in detail by Graham Murray at http://ko.infragistics.com/community/forums/t/73783.aspx, our touch platform is intended that you use the touch tooltips that are provided by the drag crosshair. This is enabled by setting crosshairVisibility: "visible". You then do a press and hold until the crosshair shows up, and you can drag this around to examine the values of all the series as the crosshair passes them. If you don't want the crosshairs visible on the desktop, I'd recommend using modernizr to only enable them if you are on a touch platform.
Please let me know if tooltips work this way on your sample.
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Yes we have a crosshairVisibility: "visible", tooltip is working fine in computer browser with crosshair but when we press and hold a series point for few seconds on IPad crosshair shows but tooltip is not coming, you can open following URL on computer browser as well IPad for testing ? Sample application is attached.
http://www.rialto.co/cacheversion/jsapp/chart.html
I see you are not refere3ncing the modernizr library, which provides functionality for mobile devices. You can refer the latest version from cdn:
<script src="http://modernizr.com/downloads/modernizr-latest.js"></script>
You should place the reference before jQuery and IniteUI references.
If this does not make the tooltips show, then please try removing the adittional crosshair layer and just leave crosshairvisibility: "visible".
Please let me know if you are still having trouble.