I have a problem with the installation of Indigo Studio, when i start the installation it tells me that i don't have .NET framework .4 and Silverlight installed. However, i installed those application. Checking on microsoft website i get this confirmation:
The version of Silverlight installed is:Silverlight 5 (5.1.20125.0)You are ready to use Microsoft Silverlight
It is the same with .NET framwork, it is installed in my computer as well. I run Windows 7, x64.
Do you have any advice for getting it to work?
Thanks!!
Hi Lavi,
Sorry to hear that, can you try executing the installer from an administrator command prompt with the log enabled as follows:
msiexec /i "IndigoStudio.msi" /lvx* log.txt
and send us the log to cpi at infragistics.com
Thanks,Claudio
Hi Claudio,
Thanks for the help, i didn't manage to access to logs through the cmd line but i managed to access windows 7 logs and the result is listed below. I hope it's what you needed. There were actually two logs generated after I tried to install the application and they are seperated by the ===== line.
Windows Installer installed the product. Product Name: Infragistics Indigo Studio. Product Version: 1.0.95. Product Language: 1033. Manufacturer: Infragistics, Inc.. Installation success or error status: 1602.Log Name: ApplicationSource: MsiInstallerDate: 07.04.2013 01:57:19Event ID: 1033Task Category: NoneLevel: InformationKeywords: ClassicUser: Lavi-VAIO\LaviComputer: Lavi-VAIODescription:Windows Installer installed the product. Product Name: Infragistics Indigo Studio. Product Version: 1.0.95. Product Language: 1033. Manufacturer: Infragistics, Inc.. Installation success or error status: 1602.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="MsiInstaller" /> <EventID Qualifiers="0">1033</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-04-06T22:57:19.000000000Z" /> <EventRecordID>6054</EventRecordID> <Channel>Application</Channel> <Computer>Lavi-VAIO</Computer> <Security UserID="S-1-5-21-4091233652-2542611073-1754600676-1000" /> </System> <EventData> <Data>Infragistics Indigo Studio</Data> <Data>1.0.95</Data> <Data>1033</Data> <Data>1602</Data> <Data>Infragistics, Inc.</Data> <Data>(NULL)</Data> <Data> </Data> <Binary>7B41464537303342452D423743342D343833352D394536312D4341304539373531303634317D3030303061383737326132303337346466643036366330633364356138613134613638343030303030393034</Binary> </EventData></Event>===============================================================================Product: Infragistics Indigo Studio -- Installation failed.Log Name: ApplicationSource: MsiInstallerDate: 07.04.2013 01:57:19Event ID: 11708Task Category: NoneLevel: InformationKeywords: ClassicUser: Lavi-VAIO\LaviComputer: Lavi-VAIODescription:Product: Infragistics Indigo Studio -- Installation failed.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="MsiInstaller" /> <EventID Qualifiers="0">11708</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-04-06T22:57:19.000000000Z" /> <EventRecordID>6053</EventRecordID> <Channel>Application</Channel> <Computer>Lavi-VAIO</Computer> <Security UserID="S-1-5-21-4091233652-2542611073-1754600676-1000" /> </System> <EventData> <Data>Product: Infragistics Indigo Studio -- Installation failed.</Data> <Data>(NULL)</Data> <Data>(NULL)</Data> <Data>(NULL)</Data> <Data>(NULL)</Data> <Data>(NULL)</Data> <Data> </Data> <Binary>7B41464537303342452D423743342D343833352D394536312D4341304539373531303634317D2C2031363032</Binary> </EventData></Event>