Crash/ won't run after upgrade 7/29/13 - version 1, update 13

259

Dave posted over 11 years ago

After upgrading to v13 today, Indigo Studio will no longer start up. I've been using multiple versions since its inception and this is the 1st time I've experienced this....

After receiving an email about theupgrade, I launched studio... was prompted to update the Updater....did that. Then finally was prompted to update to update #13.... which I did. All seemed to go as expected... but then the app will no longer fire up. I get the splash screen for a couple seconds, then poof. gone..

Top Replies

259

Offline Dave posted over 11 years ago in reply to Diego Rivero +1 verified
Diego -- thanks, that worked. I ran as Administrator and it paused a little longer and then ran correctly. I then closed it down, and RE-ran it as normal...view reply »
2848

[IG] Andrés Aguiar posted over 11 years ago in reply to [Infragistics]Gergana Dimitrova +1 verified
Hi We just published an Upgrade 15 that fixes this issue. It happened when you had a proxy configured in IE, and usually when you launched IE. ...view reply »

Parents

No Data

Reply

2848

[IG] Andrés Aguiar posted over 11 years ago

Hi Dave

Do you have an NVidia graphics card?

If so, could you please try what is suggested here and see if that works for you?

Thanks!

-Andres
Cancel
Reply

Cancel

Children

259

Offline Dave posted over 11 years ago in reply to [IG] Andrés Aguiar

Hello -- I'm running on a HP Elitebook 8560w laptop with built in Nvidia Quadro 1000M display driver version 9.18.13.696 driver date 10/2/12 ... running on windows 7. When I have win 7 try to update, it claims its 'up to date'

No luck finding any trace of the .DLL mentioned: DisplayLink driver dlumd32.dll :(
Cancel
Reply

Cancel