We have been using Infragistics 2006v1 for a few years without any issues. We recently renewed and updated our site to Infragistics 2009v2. After a day or so of uptime on our production server we start getting random exceptions with the infragistics controls. The exact exception that start it off is below. The only way to fix this is to do an IIS reset and then it will be stable for a day or so.
** Exception : Object reference not set to an instance of an object.
** Stack Trace : at
Infragistics.WebUI.Shared.GlobalCssHelper.GetPageContainer(Page page, Boolean create)
at Infragistics.WebUI.Shared.GlobalCssHelper.OnInit(WebControl
control, Page page)
at Infragistics.WebUI.WebDataInput.WebTextEdit.OnPreRender(EventArgs
e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean
includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Hi Chris,
Thank you for a report.That issue was introduced around 7-8 months ago due to work around memory leaks on server which occurred in some specific applications. Around 2 months ago, that was reviewed and current version uses different logic. Particularly the GlobalCssHelper class which was used in earlier versions before AppStyling, was deprecated and removed from logic.
Please get latest service release, it should not have that issue.
I checked source codes and found that that fix did not go to the RELEASE build yet. I hope, that will be available in coming service releases.
Hi,
I consulted our team which build service releases. The 9.1.20091.2113 was built as untested private dll for one of the customer which had similar issue. The current public version does not contain that change.
Next service release for 9.1, which will contain that fix, is schedule for release in 3-4 days.
Service release for 9.2 is scheduled at the end of December.
So for all 9.2 users, we have have to wait until the end of December for a fix? Will there be an interim hotfix? I really don't want to reset IIS twice a day or more for the next 50 days :(
Any update on the service release for version 9.1?
The service releases for versions 8.3 and 9.1 with that fix are already available for few days. The 9.1 should be have build 9.1.20091.2126 (or higher). The schedule for updates can be found athttps://ko.infragistics.com/support
I am a bit confused because you stated that the fix for the exceptioning issue was added to the build after the 2126 service release. Is this the case or does 2126 contain the fix?
Pushkar,
I responded to this same post on another thread here. Please only post your questions once.
Hi Team,
We have recently upgraded from Infragistics Version=9.1.20091.2087, to Version=13.2.20132.2187. This issue was not there before, but now we have also started getting random errors on the same lines, which only get solves after recycling of app pool.
Stack trace: at Infragistics.WebUI.Shared.GlobalCssHelper.GetPageContainer(Page page, Boolean create)
at Infragistics.WebUI.Shared.GlobalCssHelper.OnInit(WebControl control, Page page)
at Infragistics.WebUI.WebSchedule.WebDateChooser.OnPreRender(EventArgs e)
Please look into this at high priority, and let me know if any license key details are needed.
Thanks,
Pushkar
ivmh2005,
I have created support case CAS-60666-TLGWNC to assist you with this. You’ll be able to access this case from the My Support Activity page:<https://ko.infragistics.com/my-account/support-activity/>
Let me know if you have any questions with this matter.
Hi Alan,
I have the same problem and wanted to know if you can send the files you mention and to replace or if you have other solution, because i have reset IIS every day or two day max. My e-mail is ivmh2005@gmail.com, ivmh_2002@hotmail.com.
Thought it was a mistake in my code, but reading about the subject I can see is an error of Infragistics, you can help me ASAP on this problem.
Hi Viktor,