It would be better if you contacted Developer Support about this issue.
Hi I wonder if you ever found a solution to this problem as I have the same issue?
Thanks
Zack
You would think that they could give us (who are having this problem) a few suggestions to try out.There are a few user suggestions here, but none worked for me.
I have 5 toolbars, 2 of which give me the "Initializing" error and will not mouseover or postback. I have tried commenting out controls to see if there is a conflict anywhere, so far no luck.
I have tried to create a reproducible case, but have not been able to do that either. Very frustrating...
If memory serves me.... I had this problem a while ago - it was due to an upgrade in version.
On the version I went to, the toobar introduced some new CSS and style attributes, I still had the old ones defined in my project, once I defined all the style props and CSS correctly the problem stopped.
Hope that helps.
Thanks for the reply.
I have also recently upgraded my Infragistics version. I went from NetAdvantage 2007 Vol 1 to NetAdvantage 2008 Vol 2. Some time after that is when I noticed 2 of my toolbars were not working anymore.
Can you explain a little how to find the old CSS and style attributes that need fixing? I am not sure how to tell. I am still new at this. Any help you can give is appreciated.
Did anyone find the solution to this? I have just updated from 7.1 to 8.3 and i am experiencing the same issue.
Thanks in advance
no problem.
In our web.config we have an entry which specifies which javascript files to use.
<
infragistics.web javaScriptDirectory="~/ig_common/JScripts">
</infragistics.web>
if you update the javascript files in this location with the new ones that should be enough. Maybe you have to delete the cache before the changes will take affect.
OK. We also did an upgrade to 8.3. So, how did you tell it to use the new JavaScript file?
Sorry, I am new at this. :)
yes i think these files should be automatically generated when they are needed. However because i carried out on update the old javascript files were still in my web application.
an example of these files are:
ig_WebGrid.js
ig_webtoolbar2_2.js
if you open them in a text editor then it should tell you the version number at the top like this.
/** ig_WebGrid_an.js* Version 8.3.20083.2039* Copyright(c) 2001-2009 Infragistics, Inc. All Rights Reserved.*/
Thanks for the help!
Could you explain more how you copy the new JavaScript files? As far as I can tell, I have not added any Infragistics JavaScript files to me project. Where do you find them at? How do you know if you are using old versions of JavaScript files?
I know that some JavaScript files are generated when I run my project. Is that what you are talking about?
I have just found out the problem in my environment.
I forgot to copy the new javascript files to my application after the update. They have changed between versions 7.1 - 8.3.
I also had to clear my tempory internet file cache as i have caching enabled on my machine.
I hope this helps somebody in the future.