We are using Infragistics controls V11.1 (Ex. Infragistics2.WebUI.UltraWebListbar.v11.1 with file version 11.1.20111.1006) in our projects but they are crashing in IE10 and 11 with the message "Input string was not in a correct format.".
Can you please let me know which is the best way to fix this issue, ( as I understood the latest infragistics goods had retired some of the controls in v11.1)
Also I have download and use NetAdvantage_ASPNET_20111.2064_VersionFree_CLR4 goods but that even not working for me.
Thanks in advance.
Hello Joseph,
2238 and this scenario works fine. So what you could do is to download the latest service release available for your current version from https://ko.infragistics.com/my-account/keys-and-downloads/ once you are logged in, select the proper product and then the 'Service Releases' tab below and test your application against it.
Please note that the product that you are referring to is already retired and its successor is the new Aikido tool set, you could read about it here:
http://ko.infragistics.com/products/aspnet/.
Please feel free to let me know if a question about our tool set comes up on your mind.
Thanks Boris for the update, I will download the latest service release and will apply to see everything work well in IE10 and IE11.
Hi Boris,
The link you mentioned works!! Thank you so much and I have upgraded application to 20111.2238 version and it works fine in IE 10.
But there is one major issue with respect to IE 11 where the UltraWebGrid is not working well after migration, it was working in previous version but not now . I copy here the screen shot of the grid in both IE10 and IE11. Please assist me to fix this as well
Regards,
Joseph ALex
Hi Joseph,
Can you please post the screenshot again or attach it in an archive? I am not sure what the issue is but it surely can be caused by using IE11 which was released years after the latest release for v11.1 of our classic controls. If this is an issue that requires a fix from a developer's perspective I need to tell you that our classic tool-set was retired some time ago.
Please try to explain more deeply the issue and attach a screenshot so I can further investigate this. I will be happy to assist you on this.
Thank you in advance.
HI Joseph,
I am also facing the same issue "Input string was not in a correct format.". as suggested above I have upgraded to release 2238 build. after upgrading my application didn't launched in IE11.am getting blank page :(
can you please advise.
Thanks,
Vasanthi
Vasanthi,
The UltraWebGrid was retired before IE11 support was added to the ASP.NET toolset.
I haven't seen the specific behavior you are describing and recommend that you do some debugging to see what may be causing the issue. A few questions that will help you look into this:
Let me know if you have any questions.
HI,
I have resolved this issue and application is launching properly in IE11. but UltraWebgrid functions are not working like cell click event etc.. after upgrade, and page also shrinks in IE11.
Pallavi,
If you are using the retired controls, they were not supported in IE 11 and it is recommended that you replace them with either the Ignite UI controls or the new ASP.NET AJAX controls.
Let me know if you have any questions with this matter.
Hi, my issue is this only, the infragsitics scripts are getting loaded properly in compatibility view but not in normal IE.
I cannot deliberately ask user to switch their IE to compatibility view, i have tried using meta tags in the html, that didn't work either.
Any help would be appreciated.
Is IE in compatibility mode? If not that may resolve the issue.