I am having a problem. I have a WebDataMenu control and under it is a ToolBar control.
When I Hover over a menu item and get the dropdown of sub items, I click on a sub Item and what happens is the submenu goes away and it activates the click even of the toolbar item underneath the submenu item?
How can I stop this from happening? Please respond ASAP as I am to go to production with this app tomorrow.
Hi there,
can you post the html page source? If you subscribe menu client side ItemClicked event and cancel the event, does it help to resolve the issue? This should not happen, because click event should be fired only after mousedone and mouseup are registered over a DOM element. Are you sure that menu is not contained in the toolbar? Because if it is this behavior is expected. And in order to prevent it you have to cancel the mouse done or mouse up events for the menu control.
Thanks,
Lubomir
Below is my HTML. Both controls are inside of their own UserControls and each is in their own row in a table.
<table border="0" cellpadding="0" cellspacing="0" style="width: 100%;"> <tr> <td class="MenuBorder" colspan="2"> <uc1:MenuBar ID="HomeMenuBar" runat="server" /> </td> </tr> <tr> <td class="ToolbarBorder" colspan="2"> <uc2:ToolBar ID="HomeToolBar" runat="server" /> </td> </tr> </table>
Hi again,
by looking at the markup I cannot tell why is the issue happening. Can you upload a sample web site that contains the whole aspx page that you have pasted above. If your page contains proprietary data please contact developer support and give the sample to them and they will help you resolve the issue.
Unfortunately I cannot contact developer support as that costs a lot more money (and from experience, they rarely help... two of my biggest complaints about IG).
As for pasting the a sample site, I will try to do that if I have time, but right now I am pressed for time. I guess I will have to live with this problem until I can convince my company to switch to Telerik controls which are MUCH better and easier to use.
Hi Robert,
Please note that the correct email address is:
dsmanager@infragistics.com
Since we were able to reporocuce the issue, are working on a fix for you. Would you like to wait for the next service release or would you like an untested build?
Thank you,Stephani
E-Mailed the example project to you.
Hello RBonser,
You can email your sample to me if it is more convenient or proprietary and I will get it into the right hands: dsmanager@infragistics.com.
You do have support, and currently hold an active Standard Support Agreement. If you want a private case for proprietary information, you can submit a support request here:
http://ko.infragistics.com/support/submitrequest.aspx
Your forum post is being handled by Infragistics Developer Support. If you are interested in the changes we have made in order to make this happen and offer better support for our customers, you can read this blog:
http://community.infragistics.com/blogs/craig_shoemaker/archive/2010/05/11/faster-responses-more-content-and-better-infragistics-help.aspx
Again, you can email your sample to me if it is more convenient and I will have Lubomir and Tsveti updating you on the progress of their research.
Stephani
Hello Robert,
I created sample reproducing the issue.
I will submit new development issue regarding this.
In the meantime you can set
CloseMenuOnClick="false"
if this option is approptiate for you.
Your case number is CAS-62710-CW6P2R