Hi,
I have implemented Automatic load on demand by refering a sample example from Infragistics online sample website. However when i am expanding couple of rows three to four times after that it is not collapsing. For example take a scenario Expand and collape first 5-6 rows couple of times and after that keep all the rows in expand mode than try to collapse the rows starting from first row, it won't collapse. The same problem i found in Infragistics sample website also. http://samples.infragistics.com/aspnet/Samples/WebHierarchicalDataGrid/Performance/LoadOnDemand/Default.aspx?cn=hierarchical-data-grid&sid=b97e3a58-a6c2-4327-b289-de68335559f4
Please look into this issue.
Thanks,
Mits
Hi mits281,
Can you tell me which browser you are seeing this behavior? I have tested using IE8 and IE9 and have not been able to reproduce the behavior you are reporting. Please let me know how I can be of further assistance regarding this matter.
Hi Troy,
Thanks for prompty reply. I am using IE8 browser. I have find in a infragistics sample website that this problem is not coming continuously but its rarely. If possible can you please create a sample page on your side and test because in my page its like a continuous problem.
I have created an isolated sample that I used to test the expanding and collapsing of the rows. Here I am unable to reproduce the issue following your steps to reproduce and testing in IE8.
I have attached the sample to this forum thread for you. Let me know if you see any differences in this demo compared to your application that result in reproducing the issue.
If you have any additional questions, let me know.
I am using the same code and same browser which you are using however still i am getting the same problem. Even i can see the same problem in infragistics sample also. Please follow the below steps on this page http://samples.infragistics.com/aspnet/Samples/WebHierarchicalDataGrid/Performance/LoadOnDemand/Default.aspx?cn=hierarchical-data-grid&sid=b97e3a58-a6c2-4327-b289-de68335559f4
- Expand and collpase only first row six times. After that keep the first row in collapse mode
- Now expand and collapse the second row 3-4 times. After that keep the second in collapse mode
- Now again expand the first row and try to collapse it. It won't collapse.
Hi Mits,
I have created a support case for you to further address this topic. I will send you future updates on the support case.
Hello,
I would like to know if there is some development about this problem!
Your sample continues with the problem!
I'm using IE 9, and i tried with infragistics versions: v11.1 and v11.2
Thanks in advance,
Alexandre
Hi aandrade09,
This was a development issue that was since corrected. Can you tell me the specific steps you are taking to reproduce this issue? I have tested this with 11.1 and 11.2 and am unable to reproduce this behavior. Also, I have updated my assemblies to the latest service release. For 11.2 and 11.2 the latest service release will bring you current as follows:
20111.2178
20112.2086
Please let me know if I can be of any further assistance regarding this matter.
The upgrade to the version: 20111.2178 solved the problem!!
Thank you Troy for your support
What i meen to say was "older version"
Thanks for prompty reply!
By your answer i can assume that your sample is in a earlier version, because i can reproduce the same problem!
If you go to your sample with IE 9.0: http://samples.infragistics.com/aspnet/Samples/WebHierarchicalDataGrid/Performance/LoadOnDemand/Default.aspx?cn=hierarchical-data-grid&sid=b97e3a58-a6c2-4327-b289-de68335559f4
The Versions that i am working with:
11.1 --> 11.1.20111.2020
11.2 --> 11.2.20112.1019
I Will try with the new versions!