Hi Community,
we are facing the following issue when using UltraWebChart:
When there is only a single data series, everything works fine (see screenshot 1). However, when an additional series is added, additonal data ticks appear in the series where no measured values are present (not even in the other series) (screenshot 2). Both rows of numbers have no null values. Nevertheless null values are acceptable - these values should be interpolated (NullHandling.InterpolateSimple). Is there a bug?
The website build upon ASP.NET20 and we use UltraWebChart Version 11.1.20111.2020.
Thanks and regards
Dominik
2. Screenshot
Hi Dominik,
I'm not sure what could be causing this. Can you please provide a small sample replicating the issue, in order to be able to investigate it further. Thank you.
Hello Dominik,
Thank you for contacting Infragistics!
We have received your support request concerning phantom values on the WebChart, and this case has been assigned to me. Infragistics is dedicated to helping you solve this issue. Our team and I have done an initial review of your case and I will create a sample to test this case. If you already have a sample that I can use as a starting point, that will help to resolve the case faster.
I will get back to you by the end of Thursday with more information or questions for you.