Hello,

I'm trying to install a previously purchased license with 'Infragistics Ultimate 2017 Vol. 2 Platform Installer'.

I'm getting this error 'WPF: An error occurred while downloading WPF. No URI for this file has been set. Please verify that there is an active internet connection and try again.' 

I am connected to the internet.

The log file shows:

06:46:05: Log file initialized at: 12/29/2018 6:46:05 PM
06:46:05: Version number of the executable is: 17.2.20172.23
06:46:09: InstallationVersion: 15.9.28307.145 (4222165160493201)
06:46:09: InstallationPath: C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional
06:46:09: Product: Microsoft.VisualStudio.Product.Professional
06:46:09: InstallationVersion: 15.9.28307.145 (4222165160493201)
06:46:09: InstallationPath: C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional
06:46:09: Product: Microsoft.VisualStudio.Product.Professional
06:46:10: Message to added
06:46:10: Message to added
06:46:10: Message to added
06:46:10: Message to added
06:46:10: Message to added
06:46:10: Message to added
06:46:10: Message to added
06:46:10: Application mode: FirstInstall
06:46:11: serialnum matches expression:
06:46:11: Acceptable prefix found. Will validate the key
06:46:34: Message to added
06:46:34: Message to added
06:46:34: Message to added
06:46:34: Message to added
06:46:34: Message to added
06:46:34: Message to added
06:46:34: Message to added
06:46:34: Setting up download of Infragistics_WPF_20172.msi
06:46:34: Beginning download of Infragistics_WPF_20172.msi
06:46:34: Error downloading Infragistics_WPF_20172.msi. Review the log file for details.
06:46:34: System.UriFormatException: Invalid URI: The URI is empty.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at System.Uri..ctor(String uriString)
at Infragistics.Wrapper.Interface.Utilities.DownloadExecutionManager.downloadWork()

Can someone please help?

Thanks.