Hi,
I've been working on an application containg a WinChart Pie3D control and am encountering a problem where the tooltips of the pie segments are placed a few hundred pixels from the top and left of the mouse cursor.
Searching for a solution I found a reference to bug 34946 whis was fixed somewhere in 9.2 while I am using 10.3.
After much searching I found that this bug manifests itself when:
The chart is contained in a docked panelThat panel is contained in an Mdi ClientThe Mdi Client top left location is not (0,0) within its Mdi parent form
I created a small project in VS2010 which recreates the bug, and could upload it when desired.
TIA,
Wim
We fixed some issue like yours recently. If you have applied latest service release and the issue is still persisting, can you send us your sample in with the bug is present?
I have a similar issue to do with the tooltip being misalligned when the tabs are pinned. Below is a screenshot. If only the right panel is pinned, the tooltip is aligned just fine. However, when the left panel is pinned the tooltip gets 'shifted' to the left. The ultrachart being used is anchored to the top and left. For the ultrachart, i tried setting none for the anchor and the tooltip was aligned fine even with the left panel pinned, however this would leave the ultrachart in a floating position. I also tried setting the anchor to all sides but the tooltip would get misaligned. It seems whenever the ultrachart is achored to the left, the tooltip would get shifted to the left.
Any thoughts on what else I could try? I currently using infragistics version 10.3, I have also tried version 11.1
Hi dzhwoo,
I have not been able to reproduce the issue you described. Please try to apply latest service releases. More information about them can be found here: http://ko.infragistics.com/support/service-releases.aspx#ServiceReleases.
If you still can reproduce it could you provide a sample application that demonstrates it, so we can investigate it further ?
Thanks,
Ivan Kotev
I am also having this weird tooltip separation issue. Though it is isolated to IE 9 and only occurs when my charts are on a page that has been scrolled. They position properly in the latest Firefox and IE 9 (in compatibility mode). I have an example online, though I will need to give you access. If you contact me I can get you access to my site to see the issue.
Barry
We fixed an issue similar to yours. Can you try applying the latest service release and see if thus issue still persists?
I applied the September service pack before I posted, given that earlier in this thread it was mentioned that you had fixed a similar issue to the previous poster. It still does not work.
I understand. Is it possible to send us a small sample (or a single page), in which this issue is reproducing, so we can investigate it asap.
see following post, gives a workaround
http://blogs.infragistics.com/forums/p/59749/314885.aspx#314885
Hello Colin
The mentioned issue was fixed a long time ago. I try to reproduce this issue using the latest version, but without success. If you are able to reproduce this issue in a sample, please send us this sample. I`ll be glad to research it.
Thanks in advance and I`ll wait your response !
I am also having this same problem.This is on a non mdi form. the tooltip seems to be appearing by an offset equal to the width of the docked panel to the left of the chart. If I resize this width, the tooltip distance changes accordingly. I am using 10.3 winforms, but have tried upgrading to 11.2 - does not fix it. I've seen many forum posts that complain about flavours of this, but they all seem to come down to the same issue I think. I've spent ages trying to make a sample that exhibits this bug, but I can't for whatever reason, it only happens on my app, so it must be a combination of factors, which I can't seem to pin down. Also I see that infragistics personal keep saying it is a bug that was resolved already, but I've tried the latest version, and it still is a problem.
Cheers
Colin