Our client reported problem with grid when one row was duplicated. We use UltraDataSource as data source and our logs indicate that underlying data source has correct number of rows. When user show column chooser and add new column, duplicated row disappear. We don't have steps to reproduce and we never seen this before.
Any suggestion how to solve this?
What version of the grid are you using?
There are some known issues where duplicate rows can occur. One of these was fixed in a recent service release, and another is currently being investigated related to deleting rows while the grid's LoadStyle is set to LoadOnDemand.
I recommend that you try getting the latest service release.
How to get the latest service release - Infragistics Community
Can you tell me, if there is service release for 10.2 version with fix for this problem?
Hello,
Thank you for your feedback.
Please update us when you have any information on this.
Thank you for Using Infragistics Components.
We don't release updated dll's to user yet. And because we are not able to simulate this issue, we will know if problem is solved in few weeks time.
I am just checking about the progress of this issue. Did you solve your issue accordingly to the information that I provided you?
Let me know if you need any further assistance.
Thank you for using Infragistics Components.
The latest service release of 10.2 is with build number 2151. If you post a small sample where your issue is reproducible I will test it with the mentioned service release and also with the latest service release of 10.3 and 11.1 and will verify if the issue is fixed.
I am waiting for your feedback.