We have clients complain that some rows are missing in print preview and print. All rows display fine on screen. The issue was intermittent. We'd like to know if there is a workaround or a fix for it. The clients use Infragistics2.Win.UltraWinGrid.v10.3
Thanks,
Crystal.
Hi Crystal,
I am checking about the progress of this issue. Please let me know If you need any further assistance on this.
Please let me know when you have the chance to try with the latest service release for v9.2 on the client's machine.
I will be waiting for your feedback.
Hi Boris, thank you for your and Mike's quick response. The issue only happens on our client's machine. It's not possible for them to use NetAdvantage for Windows Forms 12.2. We are in the process of letting the client try with latest service release for Infragistics2.Win.UltraWinGrid 9.2.
Did the last update help you? If not, could you please try with the trial version of NetAdvantage for Windows Forms 12.2 and see if it resolves the issue.
If those two actions do not help you, could you please try to attach, if possible, a small sample project, reproducing the above mentioned issue, I will be happy to take a look at it?
Which rows are missing? Can you duplicate the issue in a small sample project/
My guess it that this was a bug in an older version of the grid. I seem to recall a bug where sometimes a row would not fit on a page and then that row would not be correctly printed on the next page that was fixed a long time ago. So the first thing I would recommend is that you get the latest service release if you don't already have it.
How to get the latest service release - Infragistics Community